Senior Group Web Manager at Nedbank

Job Purpose

• To deliver, manage corporate websites and governs usability, design, access principles and guidelines enterprise wide.
• Manage web initiatives including optimal development & administration of Nedbank websites and Implements a development and publishing methodology in line with best practice principles.

Job Responsibilities

• Online delivery of corporate marketing messages and Content updates to sections (e.g. Group Marketing, HR, RBB, Comms and Sponsorships) carried out as per owner requirements.
• Regular content check by all content owners across corporate site to ensure information is up to date.
• Distribution of key messaging to all businesses for loading to respective websites and delivery of online annual reporting suite.
• Site-wide updates post annual reporting cycle Quarterly SEO Audit.
• To ensure that web content is updated in line with the requirements supplied by the content owners.
• Ensure content is aligned with brand CI and all content within the websites is tagged and tracked.
• To manage and control the budget required for the running of the web site.
• To supply management reports on the development, maintenance and technical running of the Web site.
• Management of the Web Content Editor on a day to day basis.
• Controls online business risk and Manages user support.
• Manages and influences the input of associated technical teams and resources.
• Ensure user experience design meets best practice and conduct UX studies to identify further opportunity for improving the user experience.
• Deliver website to audience based on current audience technologies, ensuring recent browser and device (responsive) requirements are catered for.
• Review and implement changes as necessary to user journey for key stakeholder groups based on best practice and UX testing.
• To ensure the compliance of the Corporate Web environments with latest standards & guidelines.
• Develop and update Digital Brand Guidelines.
• Ensure corporate site aligned to digital brand guidelines.
• To ensure that web sites are aligned with standards to meet with user expectations and international best practice guidelines.
• Develop a single list for classifying digital assets and possible infringements online for resolution by Risk.
• Management of plc owned domains; registration for brand protection.
• Audit CMS access for Publishers and Auditors.
• Manage the privacy, security and accessibility of the websites.
• To manage, assist in development and assist in maintaining all technical aspects of the Corporate Web environment.

Qualification

• Matric / Grade 12 /
• National 1st Degrees in Digital Marketing and Management
• Post graduate qualification in Marketing and Communications or Commerce

Type of Exposure

• Managing a team of people
• Creating a marketing and communication plan
• Understanding client need and influencing client satisfaction
• Working with stakeholders/clients to solve problems
• Investigating and reviewing processes to improve client satisfaction
• Understanding brand management and PR principles
• Coaching and mentoring others
• Assuming a key leadership role
• Managing business risks
• Managing integrated marketing campaigns / initiatives

Minimum Experience Level

• 8 - 10 years in marketing  
• 4 - 6 years in management

Technical / Professional Knowledge

• Budgeting
• Employee training/development
• Governance, Risk and Controls
• Managerial Accounting Principles
• Relevant regulatory knowledge
• Strategic planning

Behavioural Competencies

• Building Partnerships
• Coaching
• Customer Focus
• Decision Making
• Driving for Results
• Planning and Organizing