Senior HR Operations Analyst at Reckitt

About the role

• As Senior HR Operations Analyst, you'll ensure that  you deliver comprehensive HR operational support across the full employee lifecycle, ensuring adherence to both global standards and local regulatory requirements.Partners closely with local HR to execute in-market activities requiring local handling due to legal, fiscal, or compliance needs. It serves as a strategic bridge between GPS, HRBPs, and employees to ensure consistent coordination and seamless HR service delivery. We're looking for someone to champion this role – someone who finds joy in solutions and thrives in a vibrant culture of learning, growth, and teamwork.

Your responsibilities
Employee Lifecycle Management

• Manage end-to-end HR processes for joiners, leavers, and internal transfers.
• Coordinate pre-boarding and onboarding logistics (e.g., induction schedules, office tours, medical insurance enrollment) and manage exit formalities (e.g., termination checklists, reference letters).
• Ensure timely, accurate, and compliant communication of employment changes and announcements.

HR Operations & Compliance

• Act as the local HR point of contact for activities not covered by the GPS Hub, including tasks requiring in-market execution, such as visa processing, and compliance documentation.
• Maintain accurate and complete employee records, ensuring adherence to Reckitt’s HR policies, data integrity, and regional statutory standards.
• Support tax compliance, statutory reporting, and audit readiness for the region.
• Collaborate closely with the GPS Hub and HRBPs to standardize HR processes and resolve operational issues efficiently.

Payroll & Benefits Administration

• Manage monthly payroll inputs for joiners, leavers, and employee changes, including housing allowance.
• Coordinate Global Stock Profit Plan (GSPP) processes including enrolment, closure, and exercising options.
• Maintain payroll-related documentation in compliance with data protection standards.
• Address and resolve medical aid discrepancies with the vendor

HR Systems & Employee Support

• Provide hands-on support to employees and managers in using HR tools, processes, and self-service functions.
• Collaborate with HRBPs to resolve employee queries and ensure timely closure through coordination with GPS.
• Maintain accurate HR data and support the preparation and validation of HR reports for the region.
• Act as a liaison between HRBPs and GPS to ensure process alignment, data integrity, and effective issue resolution.

Employee Engagement & Events

• Lead and coordinate logistics for engagement initiatives such as townhalls, recognition events, and annual celebrations.
• Prepare and circulate HR communications across the market, ensuring consistency and clarity.

Reporting & Analytics

• Deliver accurate and timely headcount, engagement survey, and talent rating reports.
• Support HR leadership with ad hoc reporting, data analysis, and presentation preparation.

The experience we're looking for

• Bachelor’s degree in Human Resources or a related field.
• 1–2 years of HR operations experience, preferably within a multinational environment.
• Strong knowledge of South Africa labor laws and statutory compliance.
• Proficient in Microsoft Office applications.
• A knack for resolving system issues with a keen analytical mind.
• Skilled at juggling multiple tasks without missing a beat in a dynamic environment.
• Knowledgeable about data privacy and committed to maintaining system integrity.