Senior Infrastructure Engineer: DevOps at Clickatell

Purpose

• We are looking for a pacesetting Senior Infrastructure Engineer: DevOps accountable for assisting the DevOps team lead in planning, organizing, controlling, and management of all platforms and implementation of related infrastructure strategy. We seek an experienced individual thelp us manage and develop our cloud infrastructure. Reporting tthe Technical Manager: DevOps, this role works closely with our software and technology teams tprovide the support necessary tallow for rapid code deployment and high levels of system uptime. 

We Do The Right Things
Responsibilities of the Role

• Provide thought leadership with regards tClickatell’s overall cloud adoption strategy. 
• Contribute tarchitectural and design discussions around current and future system implementations, including but not limited tmonitoring/internal tooling/AWS environment design requirements.
• Conduct technical research and development tenable continuing innovation within the infrastructure environments. 
• Audit and analyse logs and other system data for troubleshooting and preliminary root cause determination, change control management for code deployment and configuration modifications. 
• Ensure all documentation and diagrams for all environments are accurate and up tdate.
• Provide technical liaison services with enterprise customers and vendors as required. 
• Service, maintain, commission, and support global platforms with a view towards high availability and scalability. 

Requirements of the Role

• Minimum of 7 years in a DevOps related position with 2 + years in a senior role advantageous.
• Kubernetes Certified Application Developer (CKAD) required.
• AWS Certified DevOps professional advantageous

Work experience:

• Working experience with Linux or derivative.
• Extensive experience in virtualisation and cloud environments, particularly Amazon 
• Web Services (AWS) essential.
• Containerization of services
• Dockerfiles, Multi Stage Builds
• Containerized environments (EKS/K8S) 
• Deployments, Services, Ingress
• Performance optimization of pods
• Securing containerized environments
• Load and performance testing
• Templatization and automation of work
• Experience in both traditional data centres and public cloud environments (essential)
• Helm package manager
• CI/CD frameworks and workflows (Gitlab / Github Actions / Jenkins)
• Code Quality, Vulnerability scanning, SAST, Secrets Detection, API Fuzzing
• Centralized log management (Elasticsearch, Logstash, Fluent-bit, Kibana)
• Continuous monitoring with Prometheus, Alert manager, Grafana

Knowledge and Abilities:

• Demonstrate extensive knowledge of Infrastructure as Code (Terraform/Ansible)
• GitLab administration (preferred)
• Scripting (BASH and YAML) (essential)
• Perl, python, ruby and/or PHP scripting (preferred)
• Troubleshooting hardware and/or software
• Understanding of the SDLC and Agile methodologies (essential)

A Bit About You: 

• Behavioral competency requirements of a Pacesetter: 
• Cultivating Talent: Actively drives the development of skills and strengths within the team, and recognizes achievements. Coaches the team on procedures, technical issues and priorities. Leads and contributes ta positive team environment with open communication and clear goals. Listens tteam members’ feedback and resolves any issues or conflicts.
• Managing Resources: Manages resources optimally by making the right decisions that impacts how resources are used and for what benefit. Accurately estimates, forecast, projects, and monitors available levels of relevant resources and makes the right calls.
• Expert Exchanges: Seeks and communicates insights. Acts as access point for information within their team and throughout the organization, and ensures sharing of key learnings. Prepares and presents reports, and updates advising on performance and capacity.
• Risk Mitigation: Resolves problems that are relatively complex and drives decision-making processes. 
• Systematically processes key factors when resolving conflict, managing risk, ensuring compliance and addressing quality concerns.
• Foster Teamwork: Builds relationships and influentially engages across teams televate performance. 
• Facilitates brainstorming that delivers the best solutions. Encourages an inclusive culture where voices are heard and being open-minded is valued.
• Emotions and Performance: Puts effort intmanaging the link between emotions and performance that helps others dtheir best work by increasing self-awareness and reducing blind spots. Fosters a safe environment where others feel comfortable ttake smart risks and build relationships.Drive Execution: Develops tactical plans that support the strategy and plans the detail of the projects, activities, and resources to deliver the goal.
• Coordinating Activity: Develops and manages processes conceptually and technically. Plans, monitors work, and accurately reads situations tcourse correct and ensure expectations are met.
• Navigating Change: Delivers change by bringing the team together, aligning their work and navigating them through the process. Stays on track by being optimistic and focusing on what is in their control. Executes by getting the right things done by the right people tdeliver results.Driving Performance: Relentlessly reviews dashboards, systems, KPIs, procedures, and processes, and drives the team’s performance tincrementally improve results. Ensures processes are effective while aligning tbest practice and increasing value.