Job Opportunities at Clickatell

Purpose

• We are seeking a pacesetting Product Owner to join our Product management team. With guidance from the Snr Product manager the Product Owner will be responsible for defining, prioritizing, and communicating product requirements to ensure the delivery of high-quality software solutions that meet customer needs and business objectives. The ideal candidate will have experience in software development and a strong understanding of Agile methodologies. The role will specifically focus on delivering features and functions on our common services platform. This role will also have a collaborative partner from the Clickatell portals team (Back end).

We Do The Right Things

Responsibilities of the Role

• With input from the Snr Product Manager and other stakeholders define and prioritize product features and requirements based on customer feedback, business objectives, and market trends
• Create and maintain a product backlog that effectively communicates the development team's priorities and ensures timely delivery of features
• Collaborate with stakeholders to ensure alignment on product vision, roadmap, and feature prioritization
• Work with development teams to ensure clear understanding of product requirements and ensure successful delivery of product features
• Act as the primary point of contact for all product-related inquiries and communicate product updates to relevant stakeholders
• Own the design of product requirements and subsequent successful delivery of the requirements.
• Design and create process documentation required to help collaboration in our expanding organization.

We Are On A Learning Journey

Requirements of the Role

• Bachelor’s degree in Computer Science / Engineering or Business degree / diploma (BBA, MBA, Business Analysis certification)

Work experience:

• 3+ years’ as Business Analyst or Solutions Architect in an Agile environment
• 3+ years’ building software products
• Working in Communication platform as a Service is preferred (CPaaS)
• Working with Agile Methodology, SDLC and Sprints
• Building and managing a product roadmap

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About this role:

• We are seeking a highflying Accounts Receivables Administrator to fulfil accounting responsibilities and duties for our customers. Reporting to the Team Lead: Accounts Receivables, the role will be responsible for, but not limited to processing of invoices, receipts, reconciliation of statements, ledger maintenance and vendor application forms.

Responsibilities of the Role (3-5 lines from JD)

Offline payments processing:

• Process of offline /EFT payments across the globe on various platforms
• Manage payments processes to ensure all client payments are processed in an efficient and timely manner

Customer Account Maintenance and Invoicing:

• Manage ticketing queues for Accounts Receivables (Jira)
• Approve, allocate and maintain overdrafts (standing and temporary) to clients
• Review and approve special pricing requests
• Upload/ create customer information in applicable systems

Customer Credit Applications:

• Financial checks for KYC via online TransUnion (local) Dun & Bradstreet (International) platform

Banking:

• Capture bank transactions in NAV daily
• Assist with year-end audit

Core Requirements of the Role:

• Financial qualification (preferred)
• 3+ years’ experience in financial operations essential (Debtor’s control preferred)
• Microsoft Dynamics (NAV) (preferred)
• Technology industry experience (preferred)

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About this role:

• We are looking for a Highflying Enterprise support agent to ensure service availability, performance and to provide customer network services on core equipment. This role provides support services for Technology and other technical teams and serves as an escalation function for Customer Support Agents during after-hours in Clickatell’s 24 x 7 x 365 environment. Reporting to the Team Lead: Enterprise Support based in Cape Town, this role also serves as the after-hour support continuation for Clickatell’s Technical Account Managers and any Enterprise customers nominated by the Sales Leaderships teams, as well as escalation point in cases of emergen

Responsibilities of the Role

• Resolve customer queries in a timely and efficient manner. 
• Maintain and exceed all required customer SLA’s and internal OLA’s
• Monitoring of APIs 
• Solving technical queries using advanced knowledge and techniques 
• Communicate incidents to internal and external stakeholders 
• Initiate and collaborate in the incident management process
• Following outlined internal processes for correct escalation and resolution
• Provide first line user support when required.
• Accurately categorise cases for Business Intelligence reportingCompile Daily Handover reports
• Participate in product testing
• Guide and train customer support agents 

Requirements of the Role

• Matric 
• ITIL Certified (Foundation V3) Advantageous 
• IT Diploma or similar tertiary qualification Advantageous 
• Knowledge and Abilities  
• Networking, from Ethernet to IP
• Operating systems, from bare steel to network services 

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Purpose

• We are looking for a highflying Infrastructure Engineer: DevOps accountable for assisting the DevOps team lead in planning, organizing, controlling, and management of all platforms and implementation of related infrastructure strategy. We seek an experienced individual thelp us manage and develop our cloud infrastructure. Reporting tthe Technical Manager: DevOps, this role works closely with our technology teams tprovide the support necessary tallow for rapid code deployment and high levels of system uptime

We Do The Right Things
Responsibilities of the Role

• Provide thought leadership with regards tClickatell’s overall cloud adoption strategy. 
• Contribute tarchitectural and design discussions around current and future system  implementations, including but not limited tmonitoring/internal tooling/AWS environment design requirements.
• Conduct technical research and development tenable continuing innovation within the infrastructure environments. 
• Audit and analyse logs and other system data for troubleshooting and preliminary root cause determination, change control management for code deployment and configuration  modifications. 
• Ensure all documentation and diagrams for all environments are accurate and up tdate.
• Provide technical liaison services with enterprise customers and vendors as required. 
• Service, maintain, commission, and support global platforms with a view towards high availability and scalability. 

We Are On A Learning Journey
Requirements of the Role

• IT related qualification or 3+ years in a similar role 
• AWS Certified DevOps professional advantageous
• Work experience:
• Minimum of 3 years working experience with Unix or derivative.
• Minimum of 3 years working experience with troubleshooting hardware and/or software.
• Experience in virtualisation and cloud environments, particularly Amazon Web 
• Services (AWS) essential
• Working in traditional data centres and public cloud environments essential.
• Containerization of services
• Containerized environments (EKS/K8S) 
• Deployments, Services, Ingress
• Performance optimization of pods
• Securing containerized environments
• Templatization and automation of work
• CI/CD frameworks and workflows (Gitlab / Github Actions / Jenkins)

Knowledge and Abilities:

• Demonstrate extensive knowledge of Infrastructure as Code (Terraform/Ansible)
• Scripting (BASH) essential.
• Understanding of the SDLC and Agile methodologies essential.
• YAML scripting advantageous.

A Bit About You: 

• Behavioral competency requirements of a Highflyer: 
• Team Player: Self-directed and dedicated team player whpositively engages with the team tsolve. 
• Optimizing Processes: Optimally utilizes the tools and resources available tmaximizes output. Conducts day-to-day operations using best practice tachieve effectiveness and accuracy. Continuously reviews and makes recommendations for process improvements.
• Expert Thinker: Equipped with specialist knowledge and makes recommendations that are practical, smart and ready timplement. Remains up-to-date in the industry and offers technical advice, and support town team and others.
• Effective Problem-Solver: Resourceful, persistent, and creative when solving problems. Able tbe analytical and follow a logical process tmake decisions. Finds the balance between a good and quick decision through experience and knowledge. Able tpresent and explain thinking and the resulting decision.
• Connecting Collaboratively: Actively connects tbring cohesion and deliver excellence. Sees the value in working closely with different specialities and teams tensure all operations are aligned tmeet the required objectives.
• Maximizing Awareness: Recognizes emotions and how it affects behavior and relationships. Self aware and picks up on emotional cues in situations. Self-manages and empowered to show initiative, follow through on commitments, and work well in a team. Listens, reflects, and responds effectively tconstructive criticism.
• Enabling Strategy: Implements the action plans in order tproduce practical outputs while 
• considering the implication, and consequences for the organization and our customers.
• Action Orientated Mindset: Know-how tskilfully approach technical activities tdeliver value. Eager tdeliver new or improved solutions tdrive the organization forward. Focused on what needs tbe done and ensures follow-through on all commitments. 
• Embracing Change: Invites change and stays focused and resilient, and chooses responses that are positive when feeling uncertain. Remains flexible, adaptable, and open topportunities to be innovative. Uses failure as an opportunity tlearn and grows. Thinks ahead, anticipates, and acts.
• Driving Delivery: Goal-oriented and monitors processes and systems tensure tracking towards goals despite challenging and stressful situations. Sets high standards for quality and performance and provides metrics tshow improvements as well as real-time variance for effective tracking.

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Purpose

• We are looking for a pacesetting Senior Infrastructure Engineer: DevOps accountable for assisting the DevOps team lead in planning, organizing, controlling, and management of all platforms and implementation of related infrastructure strategy. We seek an experienced individual thelp us manage and develop our cloud infrastructure. Reporting tthe Technical Manager: DevOps, this role works closely with our software and technology teams tprovide the support necessary tallow for rapid code deployment and high levels of system uptime. 

We Do The Right Things
Responsibilities of the Role

• Provide thought leadership with regards tClickatell’s overall cloud adoption strategy. 
• Contribute tarchitectural and design discussions around current and future system implementations, including but not limited tmonitoring/internal tooling/AWS environment design requirements.
• Conduct technical research and development tenable continuing innovation within the infrastructure environments. 
• Audit and analyse logs and other system data for troubleshooting and preliminary root cause determination, change control management for code deployment and configuration modifications. 
• Ensure all documentation and diagrams for all environments are accurate and up tdate.
• Provide technical liaison services with enterprise customers and vendors as required. 
• Service, maintain, commission, and support global platforms with a view towards high availability and scalability. 

Requirements of the Role

• Minimum of 7 years in a DevOps related position with 2 + years in a senior role advantageous.
• Kubernetes Certified Application Developer (CKAD) required.
• AWS Certified DevOps professional advantageous

Work experience:

• Working experience with Linux or derivative.
• Extensive experience in virtualisation and cloud environments, particularly Amazon 
• Web Services (AWS) essential.
• Containerization of services
• Dockerfiles, Multi Stage Builds
• Containerized environments (EKS/K8S) 
• Deployments, Services, Ingress
• Performance optimization of pods
• Securing containerized environments
• Load and performance testing
• Templatization and automation of work
• Experience in both traditional data centres and public cloud environments (essential)
• Helm package manager
• CI/CD frameworks and workflows (Gitlab / Github Actions / Jenkins)
• Code Quality, Vulnerability scanning, SAST, Secrets Detection, API Fuzzing
• Centralized log management (Elasticsearch, Logstash, Fluent-bit, Kibana)
• Continuous monitoring with Prometheus, Alert manager, Grafana

Knowledge and Abilities:

• Demonstrate extensive knowledge of Infrastructure as Code (Terraform/Ansible)
• GitLab administration (preferred)
• Scripting (BASH and YAML) (essential)
• Perl, python, ruby and/or PHP scripting (preferred)
• Troubleshooting hardware and/or software
• Understanding of the SDLC and Agile methodologies (essential)

A Bit About You: 

• Behavioral competency requirements of a Pacesetter: 
• Cultivating Talent: Actively drives the development of skills and strengths within the team, and recognizes achievements. Coaches the team on procedures, technical issues and priorities. Leads and contributes ta positive team environment with open communication and clear goals. Listens tteam members’ feedback and resolves any issues or conflicts.
• Managing Resources: Manages resources optimally by making the right decisions that impacts how resources are used and for what benefit. Accurately estimates, forecast, projects, and monitors available levels of relevant resources and makes the right calls.
• Expert Exchanges: Seeks and communicates insights. Acts as access point for information within their team and throughout the organization, and ensures sharing of key learnings. Prepares and presents reports, and updates advising on performance and capacity.
• Risk Mitigation: Resolves problems that are relatively complex and drives decision-making processes. 
• Systematically processes key factors when resolving conflict, managing risk, ensuring compliance and addressing quality concerns.
• Foster Teamwork: Builds relationships and influentially engages across teams televate performance. 
• Facilitates brainstorming that delivers the best solutions. Encourages an inclusive culture where voices are heard and being open-minded is valued.
• Emotions and Performance: Puts effort intmanaging the link between emotions and performance that helps others dtheir best work by increasing self-awareness and reducing blind spots. Fosters a safe environment where others feel comfortable ttake smart risks and build relationships.Drive Execution: Develops tactical plans that support the strategy and plans the detail of the projects, activities, and resources to deliver the goal.
• Coordinating Activity: Develops and manages processes conceptually and technically. Plans, monitors work, and accurately reads situations tcourse correct and ensure expectations are met.
• Navigating Change: Delivers change by bringing the team together, aligning their work and navigating them through the process. Stays on track by being optimistic and focusing on what is in their control. Executes by getting the right things done by the right people tdeliver results.Driving Performance: Relentlessly reviews dashboards, systems, KPIs, procedures, and processes, and drives the team’s performance tincrementally improve results. Ensures processes are effective while aligning tbest practice and increasing value.

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Purpose

• We are seeking a Trailblazing Director: Products Global Pricing to join our team of Champions focused on disrupting a $50B+ market. This role is essential in managing and growing the demand to deliver competitive products and solutions. The Director: Products Global Pricing will manage a team of individuals each responsible for a component of delivering on competitive pricing strategies that are fundamental to the successful growth, adoption, and scalability of Clickatell’s products. Reporting to the VP: Interact & Common Services Products, the role collaborates with Finance, Product Management, Product Partnerships, Marketing and Sales to integrate pricing insights and drive pricing decisions to support our company’s overall growth and profitability while forming part of the Product Senior Leadership Team directing Clickatell’s product portfolio to in line with the business strategy.

We Do The Right Things

Responsibilities of the Role

Determine Pricing Strategies & Evaluate Results

• Allocate all Revenue and Costs across Clickatell's products to determine the true profitability of each product.
• Use financial and scenario modeling techniques to prepare analyses showing the potential impact of various pricing strategies, including their effect on margins, sales, and unit volumes.
• Develop, test and track performance of new and innovative pricing initiatives to generate a competitive advantage.
• Work cross-functionally on pricing strategy formulation and pricing decisions to ensure pricing actions enhance profitability.

Develop Product Pricing Framework, Tools & Processes

• Develop pricing processes to continuously monitor, evaluate, and enhance current decision-making and to ensure timely response to market conditions and competitive factors.
• Build dynamic pricing tools and pricing intelligence that can process and incorporate big datasets and a large number of inputs from external/syndicated and internal data warehouses.
• Enforce adherence to pricing frameworks and processes in a controlled, centralized manner for the Clickatell Products organization.
• Monitor Pricing Performance & Implement Recommendations
• Champion price performance monitoring within the Products team
• Own weekly and monthly margin reporting, including margin decomposition by department, product, type of sales (promo, non-promo), and up to an item level if necessary. Run weekly reporting on margin variance vs. planned, forecasted and historical, identifying risks and opportunities.
• Lead quarterly pricing reviews. Prepare and present recommendations to leadership for updates to current pricing and identifying and evaluating opportunities to drive revenue and profit.
• Provide input and requirements into financial health reporting and monitoring dashboard initiatives.
• Work closely with Analysts and Sales on day-to-day pricing activities across all product categories – including execution of all pricing changes down to the category level.
• Develop a good understanding of the Clickatell product offering and work with Finance to ensure the general ledger is aligned to our product offerings.
• Support current and future pricing initiatives such as development of price groups/families across all products, upgrading competitive intelligence tools, market targeting efforts, and RFP, RFQ & RFI efforts.
• Assist in preparation of strategic account efforts and pricing plans as a part of the annual business planning cycle.
• Support Product Management and Marketing teams in ad hoc projects and reporting requests related to category and customer reporting, promotional campaigns, or syndicated data reporting.
• Assists product managers with developing business cases to justify ongoing development of our product portfolio in line with company and product strategy.
• Provide Ad hoc analyses and reporting as requested by the Leadership Team.
• Manage the Pricing team and lead, mentor and grow this team to be formidable contributors to the execution of Clickatell’s overall product strategy. Be a player and a coach.
• Be outward-focused and develop a deep understanding of the markets and customers that Clickatell engages with and the stage of maturity that Clickatell’s business is at. Use the knowledge to plan the right capabilities to roll out at the right time.
• Employ metrics and conducts monthly and quarterly reporting on key products and services.
• Implement clear KPIs and monitor team performance to
• Participate in Product Leadership forums to analyse opportunities and develop the relevant artefacts such as business cases, functional reports, executive presentation material, etc.

We Are On A Learning Journey

Requirements of the Role

• BA/BS Honors in Business, Economics, Statistics, Mathematics, or related field required. MBA degree a plus.

Work experience:

• 13+ years’ of product pricing experience, preferably in Software as a Service or technical software product companies.
• 7+ years’ in a leadership role with people management responsibilities - including providing guidance and direction to pricing managers and serving as their line manager and coach.
• 3+ years’ delivering frictionless user journeys
• Working in delivering portal solutions in Software as a Service solution is preferred(SaaS)
• Working with Agile Methodology, SDLC and Sprints
• Building and managing a product roadmap
• Reviewing and analysing software industry data.
• Working with project management tools such as JIRA, Confluence, or Asana is preferred

Knowledge and Abilities:

• Exceptional Leadership, coaching and delegation skills
• Strong analytical and statistical skills are essential
• Proficient with Microsoft Excel and be able to fulfil the roles and responsibilities of the position using Excel, PowerBI or Microsoft Access software as a primary tool. SQL skills highly desired.
• In-depth knowledge of B2B domain product presentation to large enterprises
• In-depth knowledge of user experience and intuitive designs
• Exceptional problem-solving skills
• Establish and improve processes and drive implementation and adoption throughout the organization.
• Exceptional communication, negotiation and presentation skills
• Strong organizational and planning skills.
• Sound knowledge of the economics of supply and demand
• Ability to spot opportunities for process improvement across multiple teams

A Bit About You:

Behavioral competency requirements of a Trailblazer:

• Leading Possibility: Leads a high performance and learning culture that focuses on building capacity to deliver more and better in the future. Multipliers who harness and develop others to ensure the team work productively and are developed professionally with clear career paths.
• Striving Optimizer: Strives towards best version we can be and creates efficiencies to scale for growth. Influences others to optimize the present while thinking about the future. Monitors, evaluates, and makes recommendations to enhance processes, people, financials, and technology.
• Expert Advisor: Explores, interprets, and pushes the boundaries by implementing best-in-class practices, Influences others with unique insight and inspires innovative thinking. Ensures that teams comprise of members with diverse strengths, and perspectives to expand thinking.
• Balancing Risk: Applies good judgement without fail and encourages a mindset of taking smart risks in the team. Proactively manages exposure to risk, alert to potential vulnerabilities, and drives the required action.
• Collab Coach: Intentionally creates and supports a culture that facilitates teamwork across the organization. Counteracts silo mentality to maximize team capabilities. Remains optimistic, and defuses tension as a team works through issues by using dialogue that is constructive.
• Awareness and Empathy: Leads by example by practicing self-awareness and shows empathy when itis needed. Stays calm and focused under pressure to avoid making rash decisions led by emotions.
• Blueprint Generator: Provides strategic input and creates the functional strategy that achieves the vision with clear and effective objectives and plans.
• Aligned Performer: Ensures we are focused on doing the right things at the right time. Provides a high level of clarity for accountabilities, priorities, and direction for the team. Utilizes the communication rhythm so information moves accurately and quickly.
• Change Driver: Capitalizes on opportunities for change that shapes the organization with a detailed view of the road going forward and required changes to resources. Prioritizes experimenting with new ideas in order to pursue growth opportunities quickly, and efficiently. Develops capabilities required to continuously imagine innovative solutions.
• Driving Results: Energized by challenges and stretch goals. Compelled to achieve despite the obstacles, uncertainty, and complexity. Takes responsibility for the performance of the team and resulting outputs.

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Purpose

• We are seeking a pacesetting Product Owner to join our Product management team. With guidance from the Snr Product manager the Product Owner will be responsible for defining, prioritizing, and communicating product requirements to ensure the delivery of high-quality software solutions that meet customer needs and business objectives. The ideal candidate will have experience in software development and a strong understanding of Agile methodologies. The role will specifically focus on delivering features and functions on our common services platform. This role will also have a collaborative partner from the Clickatell portals team (Front end).

We Do The Right Things

Responsibilities of the Role

Product Ownership:

• With input from the Snr Product Manager and other stakeholders define and prioritize product features and requirements based on customer feedback, business objectives, and market trends
• Create and maintain a product backlog that effectively communicates the development team's priorities and ensures timely delivery of features
• Collaborate with stakeholders to ensure alignment on product vision, roadmap, and feature prioritization
• Work with development teams to ensure clear understanding of product requirements and ensure successful delivery of product features
• Continuously monitor and analyze user feedback and product usage data to inform future product development
• Act as the primary point of contact for all product-related inquiries and communicate product updates to relevant stakeholders
• Facilitate Agile ceremonies (e.g. sprint planning, daily stand-ups, sprint reviews, retrospectives) to ensure successful delivery of product features
• Work closely with cross-functional teams (e.g. Architects, QA, engineering) to ensure effective collaboration and timely delivery of product features
• Provide leadership and mentorship to the development team to ensure adherence to Agile principles and best practices
• Monitor and report on key performance indicators (KPIs) to ensure successful delivery of product features

Documentation Management:

• Own the design of product requirements and subsequent successful delivery of the requirements.
• Design and create process documentation required to help collaboration in our expanding organization.

We Are On A Learning Journey

Requirements of the Role

• Bachelor’s degree in Computer Science / Engineering or Business degree / diploma (BBA, MBA, Business Analysis certification)

Work experience:

• 3+ years’ as Business Analyst or Solutions Architect in an Agile environment
• 3+ years’ building software products
• Working in Communication platform as a Service is preferred (CPaaS)
• Working with Agile Methodology, SDLC and Sprints
• Building and managing a product roadmap
• Reviewing and analysing software industry data.
• Working with project management tools such as JIRA, Confluence, or Asana is preferred

A Bit About You:

Behavioral competency requirements of a Pacesetter:

• Cultivating Talent: Actively drives the development of skills and strengths within the team, and recognizes achievements. Coaches the team on procedures, technical issues and priorities. Leads and contributes to a positive team environment with open communication and clear goals. Listens to team members’ feedback and resolves any issues or conflicts.
• Managing Resources: Manages resources optimally by making the right decisions that impacts how resources are used and for what benefit. Accurately estimates, forecast, projects, and monitors available levels of relevant resources and makes the right calls.
• Expert Exchanges: Seeks and communicates insights. Acts as access point for information within their team and throughout the organization, and ensures sharing of key learnings. Prepares and presents reports, and updates advising on performance and capacity.
• Risk Mitigation: Resolves problems that are relatively complex and drives decision-making processes. Systematically processes key factors when resolving conflict, managing risk, ensuring compliance and addressing quality concerns.
• Foster Teamwork: Builds relationships and influentially engages across teams to elevate performance. Facilitates brainstorming that delivers the best solutions. Encourages an inclusive culture where voices are heard and being open-minded is valued.
• Emotions and Performance: Puts effort into managing the link between emotions and performance that helps others do their best work by increasing self-awareness and reducing blind spots. Fosters a safe environment where others feel comfortable to take smart risks and build relationships.
• Drive Execution: Develops tactical plans that support the strategy and plans the detail of the projects, activities, and resources to deliver the goal.
• Coordinating Activity: Develops and manages processes conceptually and technically. Plans, monitors work, and accurately reads situations to course correct and ensure expectations are met.
• Navigating Change: Delivers change by bringing the team together, aligning their work and navigating them through the process. Stays on track by being optimistic and focusing on what is in their control. Executes by getting the right things done by the right people to deliver results.
• Driving Performance: Relentlessly reviews dashboards, systems, KPIs, procedures, and processes, and drives the team’s performance to incrementally improve results. Ensures processes are effective while aligning to best practice and increasing value.

go to method of application »

About this role: 

• We are looking for a highflying Data Engineer to join our cross-functional data team to support the design, build and testing of high-performance, scalable and multi-event level data solutions. Reporting to the Director: Data, this role works with structured, semi structured and unstructured data and serves as a critical role in strengthening our analytical presence in the Chat Commerce market.

Responsibilities of the Role:

• Work in a team that is passionate about enabling a data culture throughout the organization
• Design and develop scalable and robust pipelines for data consumption by downstream applications in support of advanced analytics, AI/ML products, and system interoperability
• Identify opportunities for improvement of existing ETL processes to enhance data integrity and accuracy
• Deliver a high degree of data availability, consistency, and accuracy for our current production systems and analytics environments
• Actively participate in solution design and modelling to ensure data products are developed according to best practices, standards, and architectural principles

Core Requirements of the Role:

• B-Tech or bachelor's degree in engineering, computer science, or informatics (essential)
• Formal training business intelligence, data architecture or design (preferred)
• 3+ years of production data engineering experience
• 3+ years of experience in data engineering, with a focus on Python
• 2+ years of experience working in cloud environments ( AWS , Azure, GCP)
• Bulk data ingestion and enrichment through API’s ( Post / Get) or integrating with specific APIs such as Salesforce, HubSpot , Google analytics , Facebook , twitter, LinkedIn

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Purpose

• We are looking for a Pacesetting Senior Software Developer tjoin our team. This role is required tutilise knowledge of Java and React tdevelop and maintain Chat Commerce features on our high performance (low latency, high transaction volumes) applications. Joining our existing agile teams of developers, you will assist in expanding our capacity, allowing us tbuild the features that will enable our clients tseamlessly transact and engage with their customers on a global scale, using channels such as WhatsApp, Apple Business Chat, and SMS, with new channels coming soon. This role reports tthe Software Development manager.

We Do The Right Things

Responsibilities of the Role

• Work with an awesome geographically distributed team of engineers, product managers and designers timplement the next generation of products and/or features

Work independently and with the team tfocus on:

• projects that involve developing applications from scratch
• building applications that can scale (millions of transactions/requests per day)
• developing software iteratively and deliver working code each iteration
• implementing, debugging, and testing of new product features, or enhancements on existing features, or assisting customers and vendors with implementing and troubleshooting end-to-end solutions
• test-driven development using unit and integration tests in an agile environment
• sustaining features once delivered intproduction
• authoring relevant documentation and test cases
• providing scheduled standby/on-call support of production software
• Take lead in discussions of architecture, design recommendations and implementations
• Coach and mentor software developers and other roles within the team timprove knowledge, skill and capability

We Are On A Learning Journey

Requirements of the Role

• Computer Science degree or equivalent diploma (or 8+ years relevant experience)

Work Experience

• 5+ years’ experience in a Software Engineering role
• Full Stack development (preferred)
• Experience working in a high-volume communication, payment transaction environment, or mobile technology platforms and systems integration would be advantageous.
• HTML 5, CSS 3 and Typescript experience required

Knowledge and Abilities

• At least Java 11 or newer with Spring Boot 2 or newer and Spring Framework experience required
• Ability tdemonstrate a sustained track record of delivering high-quality outputs, on-time and tproduct or business specifications
• Use of JavaScript frameworks such as ReactJS and Angular 7 or newer
• Knowledge of RxJS(Advantageous)
• Knowledge of IntelliJ and Visual StudiCode IDEs (Advantageous)
• Package management tools such as NPM
• Ability tdevelop and troubleshoot both front-end and backend components
• Databases SQL language and scripting (PostgreSQL, MySQL)
• Unit Testing, Integration Testing, and Continuous Delivery
• Familiarity with Version Control systems such as git (GitLab)
• Containerization (Docker / other), Kubernetes or other container orchestration frameworks, advantageous
• AWS (Amazon Web Services) or other cloud-based infrastructures & services (Advantageous)
• Knowledge of Linux or a recognized Unix platform (Advantageous)
• Familiarity with Agile and Scrum methodologies and embracing of their values and principles.