Infrastructure Engineer: DevOps at Clickatell

Purpose

• We are looking for a highflying Infrastructure Engineer: DevOps accountable for assisting the DevOps team lead in planning, organizing, controlling, and management of all platforms and implementation of related infrastructure strategy. We seek an experienced individual thelp us manage and develop our cloud infrastructure. Reporting tthe Technical Manager: DevOps, this role works closely with our technology teams tprovide the support necessary tallow for rapid code deployment and high levels of system uptime

We Do The Right Things
Responsibilities of the Role

• Provide thought leadership with regards tClickatell’s overall cloud adoption strategy. 
• Contribute tarchitectural and design discussions around current and future system  implementations, including but not limited tmonitoring/internal tooling/AWS environment design requirements.
• Conduct technical research and development tenable continuing innovation within the infrastructure environments. 
• Audit and analyse logs and other system data for troubleshooting and preliminary root cause determination, change control management for code deployment and configuration  modifications. 
• Ensure all documentation and diagrams for all environments are accurate and up tdate.
• Provide technical liaison services with enterprise customers and vendors as required. 
• Service, maintain, commission, and support global platforms with a view towards high availability and scalability. 

We Are On A Learning Journey
Requirements of the Role

• IT related qualification or 3+ years in a similar role 
• AWS Certified DevOps professional advantageous
• Work experience:
• Minimum of 3 years working experience with Unix or derivative.
• Minimum of 3 years working experience with troubleshooting hardware and/or software.
• Experience in virtualisation and cloud environments, particularly Amazon Web 
• Services (AWS) essential
• Working in traditional data centres and public cloud environments essential.
• Containerization of services
• Containerized environments (EKS/K8S) 
• Deployments, Services, Ingress
• Performance optimization of pods
• Securing containerized environments
• Templatization and automation of work
• CI/CD frameworks and workflows (Gitlab / Github Actions / Jenkins)

Knowledge and Abilities:

• Demonstrate extensive knowledge of Infrastructure as Code (Terraform/Ansible)
• Scripting (BASH) essential.
• Understanding of the SDLC and Agile methodologies essential.
• YAML scripting advantageous.

A Bit About You: 

• Behavioral competency requirements of a Highflyer: 
• Team Player: Self-directed and dedicated team player whpositively engages with the team tsolve. 
• Optimizing Processes: Optimally utilizes the tools and resources available tmaximizes output. Conducts day-to-day operations using best practice tachieve effectiveness and accuracy. Continuously reviews and makes recommendations for process improvements.
• Expert Thinker: Equipped with specialist knowledge and makes recommendations that are practical, smart and ready timplement. Remains up-to-date in the industry and offers technical advice, and support town team and others.
• Effective Problem-Solver: Resourceful, persistent, and creative when solving problems. Able tbe analytical and follow a logical process tmake decisions. Finds the balance between a good and quick decision through experience and knowledge. Able tpresent and explain thinking and the resulting decision.
• Connecting Collaboratively: Actively connects tbring cohesion and deliver excellence. Sees the value in working closely with different specialities and teams tensure all operations are aligned tmeet the required objectives.
• Maximizing Awareness: Recognizes emotions and how it affects behavior and relationships. Self aware and picks up on emotional cues in situations. Self-manages and empowered to show initiative, follow through on commitments, and work well in a team. Listens, reflects, and responds effectively tconstructive criticism.
• Enabling Strategy: Implements the action plans in order tproduce practical outputs while 
• considering the implication, and consequences for the organization and our customers.
• Action Orientated Mindset: Know-how tskilfully approach technical activities tdeliver value. Eager tdeliver new or improved solutions tdrive the organization forward. Focused on what needs tbe done and ensures follow-through on all commitments. 
• Embracing Change: Invites change and stays focused and resilient, and chooses responses that are positive when feeling uncertain. Remains flexible, adaptable, and open topportunities to be innovative. Uses failure as an opportunity tlearn and grows. Thinks ahead, anticipates, and acts.
• Driving Delivery: Goal-oriented and monitors processes and systems tensure tracking towards goals despite challenging and stressful situations. Sets high standards for quality and performance and provides metrics tshow improvements as well as real-time variance for effective tracking.