Senior IT Technician at Cape Peninsula University of Technology

Job Purpose

• Offer Technical support on the management of the institutional learning Management System (LMS) and
• Support Academic lecturing staff on the correct pedagogical use of Technology for Teaching and Learning in the Learner Management System (LMS).

Job Knowledge, Skills and Experience

Minimum requirements:

• A BTech Degree in Information Technology or equivalent qualification.
• At least three (3) years' IT work experience in the installation and maintenance of Microsoft Servers (or similar) and SQL.
• Databases and/or IT application development experience.
• Experience in the use of Blackboard/WebCT or equivalent Learner Management System (LMS) at a Higher Education Institution.

Recommendations:

• Sound higher educational environment understanding.
• Experience in Big Data management and data analytics.
• Excellent computer management and server skills in a Microsoft or similar environment.
• Ability to do automated server scripts for data transfers.
• Key Performance Areas / Principal Accountabilities
• Do database maintenance and administration of the CPUT LMS.
• Implement updates and customization of the CPUT LMS.
• Integrate databases between the LMS and the back-end Student Information System ITS.
• Work directly with CTS to improve the student experience with the LMS (diagnostic and design of solutions).
• Network knowledge, especially with respect to system integration.
• Report writing on user usage of all educational technologies applied.
• Investigate, explore and integrate alternative and emerging technologies for HE T&L.
• Design and develop software for integration of technologies for teaching and learning.

Competencies

• Managing a Microsoft or similar server and sequel database.
• REST API Programming skills.
• Database management expertise.
• Creativity and innovation.
• Project management skills to manage and implement smaller projects independently.
• Develop and implement performance improvements in process and content.
• Understand and manage strict change control measures.