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Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content - video, audio and text - is consumed. The Buy segment offers consumer ...
Job Description
RESPONSIBILITIES
Build and maintain ongoing relationships with the identified key persons within client organization
Identify and recommend enhanced and new services that answer clients' business needs
Have a comprehensive understanding of NielsenIQ products and services
Ensure the generation of required revenue and continuity of client contracts in coordination with the commercial team
Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.
Supervise a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
Client Management: undertake analysis for both RMS & CPS and share integrated output with clients
Project Management: participate in managing thought leadership with product execution team
Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings
A LITTLE BIT ABOUT YOU
You’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you’ve worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big data and you’re ready to influence what’s next
Qualifications
MBA (desirable) with 7 to 10 years’ experience in FMCG / Service / Retail industry
Strong Client Focus and Proactiveness
Very Good Influencing, Persuading and Project Management Skills
Working knowledge of research techniques and methodologies
Strong presentation skills, Logical thinking, Strong command on excel
Effective writing skills
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