Senior Manager Home Loans Foreclosure at Standard Bank Group

Job Purpose

• To assume the oversight of all operational and compliance aspects of the Foreclosure area within the portfolio.
• To ensure that staff are competent and adequately trained and mentored and that the correct culture and leadership qualities are maintained.
• This includes the running of functional workshops internally.
• To optimally, effectively and efficiently manage the Foreclosure portfolio, applying the processes whilst at the same time maintaining the integrity and reputation of the Bank.
• To ensure that all risks in the process are properly considered and reported upon.
• To ensure adherence to all policies and procedures relating to compliance, regulatory, operational, procedural, reputational and legal risks.
• To review, investigate report and escalate high risk defences and allegations.
• To take timeous action (within mandate) to protect the interests of the bank.
• To contribute to and support the strategic goals and vision of Credit Rehabilitation and Recoveries.
• To settle or restructure facilities (wherever possible) in consultation with operations, the debtor and the attorneys.
• To consult with counsel/witnesses and attend court and to testify (where required) any other action in order to facilitate the proving of the banks case.
• To consider, evaluate and approve/reject all settlement proposals (within mandate) and to refer to higher authority (where appropriate)

Key Responsibilities/Accountabilities

• Working in teams, sharing of skills and multi-skilling.
• Control and maintain credit policies and procedures.
• Provide “legal” guidance and assistance within CRR (where requested)
• Implement “Lean” and other business process improvement initiatives.
• Drive a culture of flawless execution in the workplace.
• Oversee and review all legal action taken - ensuring there are no reasonable grounds for a future judgment to be rescinded.
• Ensure all external vendors adhere to instructions as well as all the terms of the service level agreements, controls and policies.
• Review and authorise payment of all billed professional fees.
• Ensure compliance to proper housekeeping processes.
• Contribute towards the effectiveness and cost efficiency of the department and ensure that strategic and departmental objectives are achieved.
• Facilitate, compile and assist in the compilation of daily, weekly and monthly matrix reports for the portfolio.
• Attend consultations, together with witnesses, attorneys and counsel in the preparation of matters for trial and other court applications.
• Provide instructions to attorneys (within mandate) directly or indirectly.
• Attend to a thorough risk analysis and review all documentation, pleadings and defences prior to trial and highlight any concerns with management.
• Consult with relevant internal and external stakeholders.
• Source outstanding source documentation relevant for the litigation process.
• Attend court and testify for the bank (where required)
• Signing and commissioning, of all affidavits (within mandate) required by external attorneys and council within defined timelines and court rules.
• Collate and refer to product/credit any deficiencies in processes, documentation and systems which have led to unsatisfactory legal outcomes.
• Compliance with statutory, regulatory and supervisory requirements and protect the reputation and integrity of the Bank and avoid legal action or sanction in respect to non-compliance to regulatory matters.
• Taking timeous and appropriate action and decisions to promote a successful outcome to the litigation process.
• Negotiate, consider, evaluate and approve settlements within mandate and refer others outside of mandate to management with written recommendations.
• Escalate any “apparent” risks in the recovery process that may impact on the integrity and reputation of the Bank to Group Legal and or compliance areas.
• Provide basic legal guidance and subject matter expertise, to all stakeholders on request.
• Maintaining high ethical standards to prevent market abuse.
• Reporting any breaches and exposures to the area’s Regulatory compliance officer.
• Being aware of legislation, case law and policy changes applicable to the business and assuring awareness to all staff.
• Ensure that staff, at all times, are skilled and that on the job legal training receives attention.
• Maintain high levels of customer service.
• Any delegated ad-hoc functions
• Efficiency & Effectiveness
• Optimise Economic Profit - management of all legal and other operational costs.
• Excellent customer service – supporting of vendors and other internal and external customers.
• Compliance and regulatory – management of risks.
• Vendor management - Management of vendor performance and adherence.
• Timeous and accurate reporting.

Preferred Qualification and Experience

• Legal degree i.e. BProc, LLB or equivalent
• Admitted attorney with 5 years practise experience
• 5 Years in a management role in a Foreclosure area

Knowledge/Technical Skills/Expertise

• Civil Litigation process including defended legal procedures.
• Conveyancing
• Consumer protection Act
• National Credit Act and National Credit Amendment Act
• POPI
• Magistrates and High court rules
• Prescription Act
• CACS
• MY ATTORNEY
• CDDS