Senior Manager: Human Capital Strategic Projects at Santam Insurance

What will you do?

• Provides direction, leads, and manages the development and implementation of a major, high-profile systems oriented technical project, or a family of associated projects, with direct impact on core operations and processes of the University. Directs, coordinates, and/or administratively supervises the activities of an operating unit or implementation team consisting of functional and technical staff to drive business and human capital impact.
• You will be reporting into the Executive Head: Human Capital.
• Leads, directs, and coordinates the Human Capital projects and team in the design of the overall project, and in the development of the implementation plan and project timelines.
• Identifies and develops working relationships with affected constituencies at all levels; ensures that constituent representatives are kept appropriately informed of project activities and are encouraged to participate as appropriate.
• Advises process teams representing constituent needs regarding cross-functional considerations, workflow integration and coordination, and optimization of best practices.
• Provides and ensures communication with and between project and constituent management at critical points in the implementation of the project plan.
• Identifies, secures, and coordinates implementation of internal and external resources and expertise as appropriate to achieve project objectives.
• Ensures that projects are proceeding according to timelines, meeting targets and expectations, and adhering to established operating parameters; negotiates changes in project resources as necessary to achieve objectives and timelines.
• Designs, establishes, and maintains an organizational structure and staffing to effectively accomplish the goals and objectives of the unit; recruits, trains, oversees, and deploys technical and functional staff as appropriate.
• Oversees the supervision of personnel, which includes work allocation, training, promotion and enforcement of internal procedures and controls, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
• Develops and manages operating budgets as appropriate and performs periodic cost and productivity analyses.
• Performs miscellaneous job-related duties as assigned.
• Data acquisition and preparation – acquiring data from various data sources; assessing the integrity and relevance of the data before combining and transforming it into interpretable datasets, reports, and dashboards.
• Reporting – Own, maintain and automate reports/dashboards – deliver ongoing reporting, and ad hoc requests from business. 
• Validate, Collaborate & Research - Continuously explore ways to enhance business insights by analysing key profit / cost / process efficiency drivers, key indicators, relationships, and trends. Develop a thorough knowledge of products, systems, platforms and related reporting.
• Creates relationships between business areas, enabling a better understanding of data and project reporting. Sets a standard of reporting used across all centres areas units built on sustainable solutions developed in conjunction with best in class project management standards.
• Collaborates and manages across internal data pillars. 

What will make you successful in this role?

• Quality and timeous delivery of monthly reports on projects.
• Automation of standard monthly reporting, and development of new project tracking methodologies.
• Identify and drive efficiency solutions.
• Data analytics to identify trends and support business with insights to drive growth & profitability within Santam Broker Solutions: Operations as well as any other business objectives as required. 

Qualification and Experience

• Bachelor’s degree and at least five to seven years of human resources project management experience.
• Budget management 5-7 years experience
• Knowledge and understanding of HR concepts, procedures, and appropriate governance policies.
• Solid public speaking and organizational skills with great attention to detail.
• Great interpersonal skills and experience developing connections within the Human Capital team and with business associates.
• Ability to handle multiple tasks and adjust to changing preferences in a fast-paced environment.
• Show a professional approach while maintaining the confidentiality of sensitive data
• Proficiency in Microsoft Office and PM principals.

Skills

• Analytical and Problem-solving Abilities
• Attention to Detail, Accuracy and Quality Management
• Holistic and Systems Thinking - Creating simplicity from complexity in a structured manner
• Business Insights and Financial Acumen
• Effective Communication skills
• Ability to tell a story with data and reports
• Collaborative - build and maintain good internal and external relationships.
• Proactive and Action Orientated
• Pragmatic and systematic