Senior Manager: Market Intelligence and Research at Momentum Metropolitan Holdings Limited

Role Purpose    

• To play a significant role in developing and expanding Momentum Corporate's advanced analytics function. The purpose of the role is to drive and implement over time a robust data analytics strategy to inform business decisions for the whole of Momentum Corporate.
• Please note: This role can be based in Cape Town or Centurion.

Requirements    

• Master’s or Honours Degree in Commerce or Business Science with Marketing, Statistics Psychology or related qualification.
• More than 5 years’ experience in marketing, communication, research and client intelligence.
• 4 years’ experience in a financial environment.
• 4 years’ people management experience.
• Knowledge of the financial products applicable, as well as the insurance and retirement fund industry.
• Extensive MS Office experience and knowledge, as well as survey platforms and reporting tools.

Duties & Responsibilities    

INTERNAL PROCESS

• Provide strategic input to the development of Data and Insights Team’s strategy.
• Set standards and measures for routine task performance.
• Take corrective action when standards and regulations are not met.
• Manage the reporting process and reporting tools.
• Improve efficiency and effectiveness of the current reporting process.
• Continuously enhance the value of reporting to all the team’s stakeholders.
• Focus on providing insights in addition to just delivering reports.
• Assist and drive projects where necessary.
• Assist in monitoring the team’s budget.
• Conduct research, identify, analyse, interpret market and customer data to provide insights to enable key business decisions and processes.
• Presentation of insights to various stakeholders through charts, graphs, and other visual means to enable them to make better informed decisions about products, distribution, clients and marketing campaigns.
• Interpret the data collected, organising this information into statistical tables and reports.
• Analyse and present industry trends and competitors trends to enable the organisation to predict how products and services will fare in the marketplace and to inform business tactics and strategic initiatives.
• Measure effectiveness of initiatives and strategies related to product, distribution, marketing and client.
• Monitor and forecast marketing, sales and market trends to inform business decisions.
• Conduct research on specific market conditions to inform business strategies around distribution, marketing and product.
• Analyse consumer preferences to determine inform client engagement, service and sales strategies. This includes behaviour aspects of clients and consumers.
• Gather data on consumers, competitors and market conditions as a key source of insights.
• Use statistical software to analyse and interpret data in the creation of insights.
• Simplify complex data into a user-friendly format to ensure insights are easy to use and palatable.
• Prepare and present reports to client and management.
• Provide a consistent and integrated view of the client, to ensure solutions which are market specific
• Analyse information and provide insights to the efficiencies of distribution, client and marketing strategies and initiatives.

CLIENT

• Build and maintain relationships with clients and stakeholders that promote cross delivery practice solutions.
• Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
• Define fair and innovative stakeholder service practices which build rewarding relationships, and allows team to provide exceptional delivery service.
• Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance service delivery
• Engage with key internal and external stakeholders to identify changing needs and make recommendations to align service offering with needs.
• Manage a service excellence culture which builds enduring relationships and allows team to provide exceptional service.

PEOPLE

• Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Select and recruit suitably qualified talent in line with Employment Equity principles and MMG values,
• Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
• Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
• Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
• Effectively manage performance within the team in order to ensure business objectives are achieved.
• Encourage innovation, change agility and collaboration within the team.

FINANCE

• Optimally utilise the budget for area, including the authorisation of expenditures and implementation of financial regulations.
• Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.
• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.
• Implement risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.

Competencies    

• Business Acumen.
• Client/ Stakeholder Commitment.
• Drive for results.
• Leads Change and Innovation.
• Motivating and Inspiring Team.
• Strategic Thinking.
• Collaboration.
• Impact and Influence.
• Self-Awareness and Insight.
• Diversity and Inclusiveness.
• Growing Talent and Teamwork.
• Excellent communication skills.

Closing Date    

• 2026/05/21