Jobs at LexisNexis South Africa

About the Role

• We are seeking a collaborative Software Engineer to design, build, and support cloud infrastructure and automation solutions. You will work across development, operations, and cloud platforms to deliver reliable systems using modern DevOps practices, Infrastructure as Code, and CI/CD tooling. This role operates within an Agile team and offers the opportunity to contribute to secure, scalable, and innovative cloud solutions.

Responsibilities

• Design, develop, and maintain automation and DevOps tooling for cloud-hosted systems.
• Build and manage Infrastructure as Code to provision and support Azure environments.
• Implement and optimize CI/CD pipelines using tools such as Azure DevOps.
• Develop automation using PowerShell or similar scripting languages.
• Support and enhance containerized workloads (e.g., Docker, Kubernetes/AKS).
• Collaborate with security, networking, and development teams.
• Troubleshoot and resolve complex cloud infrastructure and deployment issues.
• Participate in Agile ceremonies and contribute to secure cloud and AI adoption initiatives.

Requirements

• 3 Years Experience in software engineering or DevOps
• Hands-on experience with cloud environments such as Azure (AWS/GCP also valuable).
• Proficiency with PowerShell.
• Experience with CI/CD tools and release automation (e.g., Azure DevOps, GitHub Actions).
• Experience with Infrastructure as Code tools (Terraform, Bicep, ARM, etc.).
• Familiarity with containers Docker and Kubernetes/AKS.
• Understanding of basic networking concepts such as DNS, routing, and subnets.
• Ability to collaborate effectively, communicate clearly, remain composed under pressure, and apply a security-first mindset.

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About the Role

• You will define and lead the execution of the Head of Financial Crime Strategy – Africa strategy across the LexisNexis Risk Solutions business in Africa. Working closely with cross-functional teams, you will align strategic priorities, identify growth opportunities, and deliver outcomes that strengthen market position and customer value. This role focuses on translating insights into action, enabling revenue growth and impactful solutions across the region.

Responsibilities

• Responsible for achieving revenue targets and providing excellent customer experience
• In partnership with other Market Planning team members, develops and executes an Africa FCC strategy, in alignment with global FCC priorities and the priorities of other functions across LNRS
• Identify potential areas of growth for the FCC business across Africa and define strategy for accelerating revenue. Develop M&A opportunities in line with global FCC and business services strategy
• Work closely with Product and Data teams to develop FCC Product strategies and roadmaps and associated business cases
• Partner closely with Sales to win new business, expand existing relationships, and drive referrals
• Partner closely with Marketing to expand market presence, heighten brand awareness and trust, and intelligently drive qualified leads to Sales
• Partner with Professional Services on consultative selling and customer management
• Provide insight and research on competitive intelligence, market sizing, industry trends, regulatory trends and market drivers to inform strategy and improve knowledge sharing across the organisation.

Requirements

• Cross-functional leadership and the ability to work effectively with key partners across a large, global and matrixed organization
• Experience of working across the African continent
• Business acumen and strategic planning
• Disciplined management of complex agenda
• Critical thinking and analytical skills, and high level of comfort with problem-solving
• Strong interpersonal and communication skills; team player
• French and/or Portuguese speaker preferred
• Domain expertise in the FCC space
   

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About the role

• We are looking for legally trained professionals with strong proficiency in Arabic and English to join our team as Bilingual Legal Analysts, supporting the delivery of high-quality legal information for LexisNexis MENA solutions across the Middle East region. As part of the Editorial Operations function, you will play a key role in ensuring that content — including legislation, case law, regulatory materials, and practical resources — is accurately processed, structured, and made accessible to end users in a clear, consistent, and reliable format.
• This is a hands-on, operational role offering exposure to a wide range of legal topics and jurisdictions, where you will contribute directly to the quality and usability of LexisNexis solutions, while working within well-defined processes and editorial standards.

Responsibilities

• Process, review, and validate legal content in Arabic and English, ensuring accuracy and alignment with editorial standards
• Translate or validate legal materials (legislation, case law, regulatory texts, practical resources) depending on assignment
• Structure and format content within LexisNexis systems (CMS and editorial tools)
• Conduct targeted legal research to support content processing and validation, and ensure terminological consistency and clarity across bilingual legal content
• Monitor legal and regulatory developments to support content updates, use internal tools, including AI-assisted workflows, to support content processing and quality control
• Collaborate with internal teams (Editorial, Product, Technology) to support content delivery and platform development
• Contribute to quality control processes and continuous improvement of editorial workflows
• Manage assigned tasks within defined timelines and production targets

Requirements

• Law degree (LL.B., J.D., or equivalent).
• Be fluent in Arabic and professional-level English, candidates who are not fluent in Arabic will not be considered.
• Excellent attention to detail with strong analytical and critical thinking skills.
• Demonstrated ability to work with structured legal content and follow defined editorial and operational processes.
• Ability to perform effectively in a deadline-driven, high-volume production environment.
• Genuine interest in legal content development, publishing, or digital information solutions.
• Familiarity with legal research tools and strong working knowledge of Microsoft Office applications.
• Comfortable working with digital platforms and AI-assisted tools to support content processing, quality, and efficiency.

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About the Role

• As a Product Manager I, you will lead the execution of a defined product feature, owning its development plan and delivery. You will work closely with customers and cross-functional teams to ensure solutions meet user needs and align with business goals.

Responsibilities

• Engage with customers to gather requirements, understand needs, and inform product decisions
• Lead the execution of a product roadmap for a single feature area, ensuring quality and alignment with business objectives
• Analyze data to inform decisions, evaluate options, and recommend actions
• Collaborate with internal teams, including engineering, sales, and analytics, to prioritize features and improve customer experience
• Contribute to go-to-market activities, training, and supporting internal stakeholders
• Participate in process improvements and provide input to product strategy

Requirements

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication skills, able to explain technical concepts to both business and technical audiences
• Collaborative mindset with the ability to build effective relationships across teams
• Self-motivated, with the ability to manage multiple tasks and work independently
• Curiosity and willingness to learn and develop professionally
• Experience in product management, business analysis, QA, or a related field
• Experience managing projects, engaging with customers, and collaborating with technical teams
• Familiarity with tools such as Excel, Tableau, SQL, or Python
• Understanding of technology architecture and the ability to work with developers to interpret technical constraints
• Degree in Computer Science, Engineering, or a related discipline.

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About the Role

• The Customer Success Specialist plays a key role in driving customer value, adoption, and long-term partnerships. You will combine relationship management with digital tools and insights to proactively guide customers, maximise outcomes, and contribute to continuous product improvement. This role focuses on delivering a seamless, insight-led customer experience that supports both customer success and business growth.

Responsibilities

• Build trusted relationships by understanding customers’ objectives, workflows, stakeholders, and success measures
• Align customer needs with organisational goals to ensure LexisNexis solutions deliver measurable value
• Lead value-focused conversations using product usage data and insights
• Support activation, configuration, and onboarding to deliver a smooth, personalized experience
• Deliver training on platform navigation, workflows, and supported features
• Monitor onboarding and usage data to identify friction and drive targeted adoption activities
• Use dashboards and analytics to support value realization, renewals, and identify growth opportunities
• Collaborate with Product, Sales, Marketing, and Support teams to enhance the customer experience

Requirements

• Experience in Customer Success, Account Management, Professional Services, or another customer-facing role
• Experience working with digital products, technology platforms, or data-driven tools; legal or tech environments are a plus
• Strong communication, presentation, and relationship-building skills
• Analytical and problem-solving skills, with comfort using data and dashboards
• Experience with CRM and customer success platforms (e.g., Salesforce, Pendo) is beneficial and the ability to manage multiple priorities in a fast-paced environment
• Demonstrated empathy, active listening, and a customer-centered approach
• Proactive, collaborative, adaptable, and open to continuous learning and new technologies
• Law degree, admitted attorney, understanding of legal systems, legal processes and experience in Litigation and Conveyancing.
• Based in Kenya.

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About the Role

• As a Senior AWS DevOps Engineer, you will play a key role in shaping and evolving a global CI/CD platform. You will partner with engineering teams to build secure, scalable, and reliable delivery pipelines, leveraging infrastructure as code, automation, and modern DevOps practices. This role offers the opportunity to influence platform standards, improve developer experience, and enable efficient, consistent software delivery across cloud environments.

Responsibilities

• Design, build, and maintain infrastructure as code using Terraform and/or AWS CloudFormation
• Develop and support Jenkins shared libraries, pipeline templates, and reusable deployment patterns
• Support the migration of legacy pipelines to standardized CI/CD approaches with clear documentation and best practices
• Integrate automated security, quality, and compliance checks into CI/CD pipelines and improve observability using tools such as Open Telemetry
• Build and support Python-based tooling, packages, and automation to enhance platform capabilities and developer experience
• Collaborate with application teams to design CI/CD flows aligned with platform standards
• Provide operational support for pipelines and platform components, including critical incident support when needed
• Mentor team members and contribute to a collaborative culture of continuous improvement

Requirements

• Hands-on experience with AWS and infrastructure as code using Terraform and/or AWS CloudFormation
• Strong experience designing and supporting CI/CD platforms, with expertise in Jenkins and modernizing pipelines
• Strong Python skills, including building reusable tooling and automation and have a good understanding of container and deployment practices such as Docker, ECR, GitOps, and blue/green deployments
• Experience integrating security, quality, and compliance controls into engineering workflows
• Experience improving observability using Open Telemetry or similar monitoring practices
• Strong troubleshooting skills with experience supporting platform and pipeline issues, including critical incidents
• Strong communication, collaboration, and documentation skills, with experience working across global teams
• Practical experience using AI tools in engineering workflows to improve productivity and delivery outcomes
• Experience with GitHub Actions and/or Azure DevOps, and exposure to Kubernetes including troubleshooting in containerized environments