Senior Manager: UJ Digital (P6) (Academic Development & Support Division: Centre for Academic Technologies) at University of Johannesburg

Centre for Academic Technologies

• The Division of Academic Development and Support (ADS) comprises multiple initiatives dedicated to providing the best possible academic experience for undergraduate and postgraduate students in South Africa, thereby maximising retention, success and throughput. Our commitment is to maximise the intellectual, professional and personal development of our students through cutting-edge interventions that include psychosocial support, academic support initiatives, and sophisticated use of academic technologies. We are pioneering the technology for the future in teaching and learning, foregrounding technological opportunities and effects in the learning experience to maximise student participation and agency.
• The Division is now responsible for the strategic management and direction of UJDigital - a transformative initiative that extends UJ's reach and impact in digital education and innovation. The purpose of this role is to manage UJDigital towards the achievement of the University's strategic objectives.

Responsibilities:

• Managing UJDigital towards the achievement of UJ's strategic objectives.
• Implement the UJDigital strategy, in collaboration with the Director of CAT, and Senior Director: ADS which includes a technology road map and success metrics and financial sustainability; 
• Conduct research on market trends and target audiences to inform the UJDigital marketing strategy.
• Work with DTE on policy matters and standards (as well as good practices) related to micro-credentials and stackable learning, learning design, online facilitation, online assessment, etc.
• Drive digital student success through integrated student support, learning analytics, and design and facilitation of digital learning.
• Integrate UJDigital projects and services with the entire Division of ADS.
• Coordinate central and faculty marketers to contribute to and implement the UJ Digital Marketing Strategy.
• Manage the development, maintenance, and training on the use of technology and digital infrastructure for UJ Digital.
• Coordinate with various UJ support services to ensure integrated student support to digital students.
• Coordinate academic development and support related to digital learning design, online facilitation, online assessment, etc.
• Coordinate the quality review of the learning offerings of UJ Digital.
• Collaborate with Faculties on UJ Digital programmes in pursuit of global excellence in digital teaching and learning.
• Collaborate with other Service Divisions in pursuit of seamless interdivisional service projects related to UJDigital, including CAT (Centre for Academic Technologies), CAA (Central Academic Administration), ICS (Information Communication Services) and Student Affairs.
• Build and maintain positive relationships with external stakeholders.
• Draft reports and communicate outcomes to internal and external stakeholders.

Minimum requirements

• An Honours Degree
• At least 5 years’ experience working in the Higher Education (HE) environment in South Africa.
• Experience with pedagogies of especially digital (online) learning.
• Experience managing digital infrastructure development and staff training programs.
• Demonstrate excellence and experience within teaching and learning.
• Demonstrate in-depth knowledge about the possibilities and impacts of digital technology in teaching and learning.
• Statistical and analytical abilities.
• Management experience

Competencies and Behavioural Attributes:

•  Excellent leadership and management skills.
•  Written and verbal communication skills.
•  Excellent knowledge of relevant legislation and developments within the HE sector.
•  Performance management skills.
•  Ability to handle large volumes of communication, responsiveness “while on the move".
•  Analytical, critical, and problem-solving skills
•  Excellent negotiation and influential skills
•  Ability to identify and mitigate risks
•  Collegial and emotionally intelligent
•  Ability to work in a pressurised environment and independently
•  High level of integrity and ethical standards
•  Proficiency in learning management systems, learning analytics tools, and CRM platforms for student support.
•  Data-informed decision-making.
•  Project and budget management.
• Student-centricity.

Recommendations:

• A Masters degree
• Considerable experience in the HE sector, digital teaching and learning, research, and insight into the possibilities of education technologies (such as AI in education, adaptive learning platforms, micro-credentialing).

Apply by: 27 February 2026