Senior MIS Analyst at talentCRU Proprietary Limited

MINIMUM EDUCATION

• BSc Degree in Computer Science/ BSc Degree in Programming/ BCom Informatics

MINIMUM EXPERIENCE

• 5 Years’ experience in a MIS function in the Banking Sector

CRITICAL COMPETENCIES

• Adaptability to change
• Advanced SQL experience
• Analytical Skills
• Detailed Exactus knowledge including data structures (would be an advantage)
• Detailed knowledge of Data warehouse (would be an advantage)
• MS Office (Advanced Excel)
• Numeracy
• Result orientated
• Self motivated, goal and deadline orientated
• SSIS
• SSRS & SSAS would be an advantage
• Stress tolerance

FUNDAMENTAL COMPETENCIES

• Able to work independently
• Attention to detail
• Communication Skills
• Conflict management
• Presentation skills
• Strong business acumen
• Team player
• Time Management

KEY RESULT AREAS

Delivering Monthly MIS Reports

• Translate business requirements into advanced MIS Reports
• Gathering information by running SQL queries over the data warehouse
• Automation of Business users reporting needs, consulting with users, best practise
• solutions to optimize reporting, identify opportunities to utilise data and so drive
• optimisation of analytics, and forecasts

Analysis

• Conduct high level business analysis as required by senior management / credit
• committee/ collections steerco
• Identify trends and establish reasons for anomalies

Operations Management - Ad Hoc Reports, develop new reports to service business needs

• Provide ad-hoc analytics based on business requests
• Utilize analytics tools to provide actionable insights
• Design the report based on business specification
• Test the output for accuracy and fit to the spec
• Utilize data to support recommendations
• Deliver/distribute/publish the output to the business

Relationship Management

• Create and maintain productive relationships with internal clients through providing advice and facilitate common understanding of business needs.
• Provide input on the management of working relationships with third parties,
• regulators and steering committees
• Provide information on current strategies to internal stakeholders
• Resolve escalated complaints from various stakeholders (both internal and external)
• Arrange and co-ordinate book performance meetings between various stakeholders
• Provide portfolio reports to the various stakeholders on the performance of the portfolio and the issues related to the portfolio

Customer

• Create and maintain productive relationships with internal and external clients by
• providing advice and assistance
• Create understanding of the ‘real’ versus ‘perceived’ need through experience and
• expertise while complying with company polices legislation and regulations
• Keep the client informed about progress through written communication, telephone
• communications and/or face to face meetings
• Build a positive image by exceeding client expectations at all times
• Treat internal and external customers fairly at all times