Senior Practitioner at Department of Higher Education and Training

REQUIREMENTS : An appropriate Degree / National Diploma in Industrial Psychology/ Organizational Development/ Human Resource Management/ Public Management or relevant qualification. A minimum of two (2) years’ experience in Change Management/ Organizational Development/ Transformation environment. 

DUTIES :

• Provide support in the development of change management initiatives e.g. organizational culture. Participate in project teams to integrate change management activities into the overall project plans. Provide support in the implementation of Organizational Functionality Assessment.
• Provide support in the implementation and delivery of Operations Management Framework in the Department. Provide support in the implementation of Batho Pele principles programmes in the Department.
• Participate and provide support in the development of Business process mapping and Service Delivery Model for the Department.
• Participate and provide support in the development of Service Delivery Improvement plan for the Department. Participate and provide support in the development of Service Charter for the Department.
• Participate and provide support in the development of Standard Operating Procedures and Service Standards for the Department. Render general administrative support to the unit.