Cape Town is South Africa’s oldest city, its second-most populous and an important contributor to national employment. It is the legislative capital of South Africa, the administrative and economic centre of the Western Cape, and Africa’s third-biggest economic hub.The City of Cape Town aims to ensure fast, effective service and communication with our pu...
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A minimum of 5 years’ proven post experience in a legal environment dealing with debt collection matters pertaining to, yet not limited to, handed over accounts per civil procedure processes, defended matters, insolvent estates, business rescue, deceased estates as well as contract management.
A minimum of 3 years’ experience in a senior position and managing staff.
A good understanding of PAIA, PAJA and POPIA and case law relating to constitutional and administrative law.
Interpretation of Statutes and other areas of South African law applicable to the public sector.
Proficiency in Microsoft Word with advanced Excel
At least 2 years data analytical experience will be advantageous
Valid Code B, EB or C drivers licence is required
Key Performance Areas
Report on trends, customer behaviours and legal debt collection processes efficiencies and inadequacies, in order to optimise revenue collection.
Develop procedures and systems that ensure compliance with strategic direction and optimise debt collection activities, financial structures and debtor management processes.
Provide guidance, advice and assistance to the officials within the Legal Debt Management Processes section, the head and manager with regards to inefficiencies in processes and policies to improve the units’ work methods and processes.
Respond, through the collection of factual information and conducting the necessary investigation, to complex enquiries and concerns from general public, attorneys, councillors, Senior Management and other Departments.
Responsible for the administrative and financial functionalities of the handover, defended matters, debt review, administration orders and insolvency processes.
Analyse data pertaining to outstanding debt of the City’s customers, debt collection and legal activities and possible debt relief initiatives.
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