Senior Professional Officer - FM Systems and Technology at City of Cape Town

Requirements

• Relevant 3-year tertiary qualification preferably a B Degree in Information Technology, Engineering or a related field
• 5 – 8 Years relevant experience
• Computer Literacy
• SAP Proficiency
• Preference will be given to candidates with experience with
• Data Analytics Tools (Power Bi)
• Valid Code EB Drivers Licence

Key Performance Areas

• Provide a technical support function with regards to various systems and processes put in place by Facilities
• Management including responding, reporting and acting on system errors reported by users as well as facilitating and offering business training to internal users.
• Coordinating a portfolio of FM data products—such as dashboards, datasets, and management information reports—ensuring they remain accurate, relevant, and aligned with business needs.
• Ensures that the FMES system remains active and running during office hours
• Ensures that all defects logged and escalations are attended to and resolved timeously and that sufficient reporting on defects are conducted on a regular basis
• Provide input in business unit development projects within an advisory and consultancy capacity.
• Provides technical advice and consultation to the FM Department.
• Supports the provision of IT services to the FM Department through the use of contracts with key suppliers
• Recommend, research and assist with further system developments to enable Facilities Management
• Assist with any system maintenance, system changes, upgrades & deployment of additional functionality and fixes

CLOSING DATE 25.07.2025