Senior Professional Officer IQMS at City of Cape Town

Requirements

• A relevant tertiary qualification (degree or BTech) with specialisation in OHS, Quality Management Systems, Business Improvement
• Registration within the practice of OHS will be an advantage
• Five(5) to eight (8) years’ relevant experience with implementing and maintaining a SHRQ system
• Experience within the field of water and sanitation operations, construction and technical aspects will serve as an advantage
• Computer literacy in MS Office, especially Excel and PowerPoint
• Physically fit and able-bodied.

Key Performance Areas

• Promote and manage an effective integrated quality management system (SHREQ) programme and its continual improvement across the Branch
• Provide an advisory and active support in ensuring compliance with OHS Act and Regulations and other statutory requirements
• Represent the Branch in Departmental/ Directorate meetings and where required, present on behalf of the Branch
• Manage and coordinate all requirements in terms of OHS compliance (i.e. Risk Management, PPE requirements, legislative reporting etc.)
• Analysis and evaluation of business processes and systems to
• identify areas for improvement and propose solutions
• Facilitate the determination of SHRQ objectives, performance measures and IQMS Systemic procedures are established and maintained
• Facilitate the development, review and monitoring of internal Departmental/ Directorate SLAs
• Monitor that customer perception and satisfaction surveys are conducted and the results are used as input to improve the services provided by the branch
• Analyse and compile reports in respect of customer and stakeholders, with recommendations for improvement
• Perform and participate in internal assessments/ audits relating to ISO 9001 (and various standards), OHS, governance/ compliance

CLOSING DATE 25.07.2025