Senior Research Manager - JHB at NielsenIQ

Key Job Responsibilities:

• Accountable for a team of Researchers determined either by area or product or sector or client
• Supervises all stages of project management and monitors performance
• Responsible for the training and development of team and peers
• Provides advice and consultation to clients and staff
• Handles complicated client queries or complaints
• Ensure projects are profitable via efficient, timeous delivery of projects
• Designs and plans research projects following client commissioning and needs
• Designs questionnaires,samples and methodologies of collecting information
• Co-operates the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information
• Presents results of study to the clients
• Some travelling required

The following responsibilities apply to all “People Managers” Senior Manager Only:

• Mentors/coaches direct reports (provides insight/advice and ensures each has substantive development plans in place)
• Ensures that all down line positions and critical retains have appropriate back-up contingency plans (minimum of 1 ready now candidate for all critical positions)

 Key Skills/Competencies

• University degree in Marketing, Economics or related field
• Minimum 8 years experience in Marketing Research
• Strong analytical mind
• Very good knowledge on advanced analysis, methods, and tools
• Excellent numerical skills
• Good organisational skills, and strong people management skills
• Very good interpersonal skills
• Strong business acumen and financial knowledge
• Excellent verbal and written communication skills
• Fluency in English
• Computer Literate
• Expertise in servicing customers and in-depth knowledge on CR methods, analysis and techniques
• Good knowledge of the characteristics of the relevant markets