Senior Sales Manager - Hotel & Hospitality Expo Africa at dmg events

Key responsibilities:

• Sell sponsorship, exhibition, or delegate packages to existing or new clients (globally).
• Work with the portfolio director to grow and scale the exhibition element of relevant events, in addition design, develop sponsorship packages and inventory based on customer feedback.
• Exceed sales revenue targets for each event project and introduce new revenue from as wide a pool of potential clients.
• Maintain excellent customer relations and have a thorough understanding of the markets in which you are selling.
• Attend events and ensure that we fulfil and exceed customers’ expectations onsite.
• Work with the team to drive a rebooking strategy onsite.
• Work in a team environment cross-functionally pre-events, onsite and post-event.
• Research and conduct sales campaigns to attract sponsorship or delegates.
• Work closely across functions to maximise sales opportunities.
• Attend sector specific events for face-to-face networking and business development purposes.
• Build relationships and contacts with new accounts and create new revenue opportunities from untapped sectors.
• Be part of the on-site team, ensuring the smooth running of the event

Reporting and administration

• Update all activities and contacts on SalesForce (CRM System)
• Load bookings into SalesForce
• Submit a weekly pipeline report ahead of the pipeline meeting
• Report back weekly in a pipeline meeting

Qualifications:

• Minimum 3-5 years experience on a B2B team, venue, or organizational sponsorship sales, with a preferred background in engaging advertising/sponsorship agencies or through direct client contact.
• Experience managing multiple customers and maintaining high-energy sales.
• Relationship management experience including maintaining customer connection and communication.
• Ability to identify and pursue cross and up-selling opportunities.
• Ability to ask probing questions to proactively handle and respond to customer objections.
• Good level of spoken and written English