Senior Sales Operations Manager at Apex Group

• We're looking for an experienced Senior Sales Operations Manager to help scale our GTM processes and systems vision, lead GTM enablement, build our commercial librarian function, and serve as the central point of cross-functional gravity between Commercial Operations, Product Management, and Business Operations. You'll report to the Global Head of Commercial Operations and Deal Desk, and you'll have real latitude to shape how this function grows. 

What you'll own 

• The Opportunity Lifecycle, end-to-end.  You'll own the stages, activities, statuses and system interface of our opportunity lifecycle across our full product portfolio, every transaction type, and every route-to-market. If it touches how a deal moves from first identification to closed-won, you'll help design and envision how it evolves operationally to enable greater intuitiveness and scale. 
• Our systems vision.  You'll support the systems strategy underpinning our commercial target operating model — helping translate "how we want to sell" into "how the platform actually works" across the entire opportunity lifecycle. 
• Enablement and adoption across GTM.  You'll lead the learning, enablement and adoption of systems, operations and processes across GTM — turning new processes into habits people use, not just policies they tolerate. 
• The central librarian function.  You'll build out our central "librarian" function: the curated home for commercial and knowledge artefacts across GTM, so the right playbook, template or precedent is always one search away, not buried in someone's inbox. 
• Cross-functional alignment.  You'll be the connective tissue between GTM, Commercial Operations, and key business partners — especially Product Management and Business Operations — ensuring decisions in one function don't quietly break another. 

Qualification and Experience 

• Education: Minimum of a bachelor's degree in business administration or a closely related professional discipline. 
• Solid experience, minimum of 7 years, in Sales Operations, Revenue Operations, or Commercial Operations, ideally within a B2B SaaS, financial services, or professional/fund services environment 
• Hands-on comfort with CRM/CPQ platforms (Salesforce strongly preferred) and a genuine interest in how business operations should be designed and how systems should operate to deliver effective outcomes 
• Experience designing or evolving opportunity/pipeline stages, qualification methodology, or deal governance frameworks 
• A track record of building enablement or training programmes that move adoption, not just tick a compliance box 
• Strong instincts for information architecture — you like things organised, findable, and current 
• Confidence operating cross-functionally with Product Management and Business Operations stakeholders, including when priorities compete 
• Comfort with ambiguity — you'll be helping define parts of this role as you go, not following a fixed playbook 

What will make you thrive here 

• You are a team player, someone who is excited to form a vision, share it, and influence others to go on that journey with you 
• You enjoy building things from scratch more than maintaining what already exists 
• You think in processes and systems, but you never lose sight of the impact these will have on the underlying end-user community 
• You're a natural connector — cross-functional friction doesn't frustrate you; it energises you 
• You want to grow into a broader Rev Ops leadership remit as this function scales