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  • Posted: May 19, 2026
    Deadline: Not specified
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  • NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn’t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great...
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    Senior Scrum Master

    • We're looking for a Senior Scrum Master who has advanced scrum master experience in an ICT environment, managing software projects and working with software development teams. The primary responsibility of this role is to boost the effectiveness of teams by managing key and complex projects, championing delivery success and operationalizing underlying processes to make development teams run effectively.  
    • The Senior Scrum Masters resolves impediments, monitors and has control over the scrum processes and meetings. 

    Key Responsibilities: 

    • Provides strong leadership and mentorship to specific teams, product owners, and stakeholders, guiding them in the adoption and implementation of agile principles and Scrum practices. 
    • Fosters a self-organizing and empowered environment that enables teams to deliver high-quality products on time and within budget. 
    • Facilitates and leads Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. 
    • Ensures that teams adhere to the Scrum framework, follows agile best practices, and utilizes appropriate tools and metrics to track progress, identifies bottlenecks, and drives continuous improvement. 
    • Fosters effective communication and collaboration between cross-functional teams, product owners, and stakeholders. 
    • Acts as a bridge between technical and non-technical stakeholders, ensuring a shared understanding of the project goals, priorities, and timelines. 
    • Proactively addresses any conflicts or challenges that may hinder team performance and delivery. 
    • Collaboratively identifies and synchronizes project interdependencies across multiple teams. Facilitates effective resource allocation across the programs. 
    • Drives the continuous improvement of agile processes, methodologies, and tools across the organization. Identifies and implements process enhancements to optimize efficiency, productivity, and quality of deliverables. 
    • Encourages innovation to foster a culture of continuous leading and growth. Ensures the program benefits remain viable throughout the program, communicating status and date changes and actively manage dependencies. 
    • Builds strong relationships with key stakeholders and manages these expectations regarding project scope, timelines, and deliverables. 
    • Collaborates closely with product owners to prioritize backlog items and ensures alignment with business goals. 
    • Provides regular project status updates and communicates any risks or impediments that may impact project success. 

    Required experience: 

    • Advanced scrum master experience in an ICT environment, managing software projects and working with software development teams. 
    • Advanced experience in Scrum Management. 
    • Advanced experience of Agile concepts and principles. 
    • Advanced experience as a coach and mentor in agile practices (Scrum, Kanban etc.). 
    • Advanced experience with contemporary software development methodologies. 
    • Advanced experience with widely successful Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. 
    • Willingness to learn and use AI to automate elements of the job (advantageous)

    Knowledge and Attributes: 

    • Ability to recognize the importance of working through others within the team through engaging and empowering others to use as much of their own capabilities as possible, thereby fostering trust and high energy to succeed. 
    • Has drive and energy to get the job done. 
    • Excellent communication skills, both written and verbal. 
    • Assertive with the ability to come up with solutions to critical situations. 
    • Ability to make timely decisions and take calculated risks. 
    • Knowledge of approaches such as Kanban, Scrum. 
    • Advanced knowledge of the technologies used by the team. 
    • Ability to coordinate large teams with cross-functional dependencies. 
    • Proactive and organized with the ability to work in a fast-paced, team environment providing consistent, high-quality output. 
    • Ability to facilitate discussions to allow the team to consider alternative solutions or approaches and bring disagreements out into the open to help to manage them collaboratively. 
    • Ability to stimulate and relish change, adapt quickly and see change as an opportunity. 
    • Ability to think strategically and recognize the importance of long-term goals, as well as be committed to success. 
    • Ability to work closely with senior technical resources and architects and highly technical teams. 
    • A background in technology and software development. 

    Academic Qualifications and Certifications: 

    • Relevant certifications in agile development 

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to NTT Ltd. on careers.services.global.ntt to apply

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