Senior Specialist: CVM Capability at Vodafone Global Enterprise

Role Purpose

• The Senior Specialist: VBCVM Intelligent Selling Capability provides strategic business analysis outputs to VBCVM key stakeholders and directly to the Intelligent Selling Capability Squad.
• The Senior Specialist: VBCVM Intelligent Selling Capability maximizes the effectiveness of the Product Owner and CVM Leaders by supporting the creation of user stories to an adequate level of granularity, assessing options for technical and business feasibility, and ensuring development is aligned to business outcomes.
• The Senior Specialist: VBCVM Intelligent Selling Capability is responsible for providing business information during release and iteration planning, as well as supporting the review, refine and re-prioritization of the release backlog.
• The Senior Specialist: VBCVM Intelligent Selling Capability role provides regular feedback by testing deliverables against a user story’s acceptance criteria and provides regular feedback by validating that the product meets the business goals.

Your Responsibilities Will Include

• Work with the Product Owner and VBCVM leaders to clarify initiatives and business value outcomes.
• Work with the Product Owner and VBCVM leaders to define and prioritise the user stories aligned to the capability roadmap, providing a systems perspective.
• Ensure user stories are broken down to an adequate level of detail for execution by engineering.
• Clarify user stories questions with team members.
• Own and drive the responsibility to develop business cases (including costs and business value estimates) for PI initiatives and track PI implementations benefits.
• Support the development of and execution of acceptance tests based on acceptance criteria, verifying stories meet acceptance criteria.
• Work with Product Owner and VBCVM leaders to review, update and re-prioritize team backlog.
• Identify improvement opportunities, both proactively and reactively
• Elicit and clearly document business and systems requirements
• Assess business process and system inefficiencies impacting CVM value chain. Example hotleads process, QlikSense leads dashboards, etc.
• Identify ways to increase adoption and sales teams’ satisfaction on CVM capabilities and support.
• Analyse and report delivery risks and opportunities.
• Facilitate engagement with stakeholders for communications and decision-making.
• Continuously update the delivery team in case of business changes.

The Ideal Candidate For This Role Will Have

Technical / professional qualifications:

• Matric/Grade 12 (Essential)
• Bachelor’s/Honour’s Degree in quantitative fields like Mathematics, Statistics, Economics, Computer Science, Engineering, Information Systems and/or ICT.
• At minimum 5 – 8 years of business analysis work experience, including project management and SAFE Agile methodologies.

Core Competencies, Knowledge And Experience

• Knowledge on SQL-based databases (e.g. SQL Server, Teradata, Oracle) – Essential

Database Experience (data Extraction, Transformation & Manipulation). – Essential

• Exceptional problem-solving ability, logical reasoning, creative thinking.
• Track record of strong analytical and conceptual skills.
• Ability to work collaboratively in a team and create an inclusive environment with people at all levels of an organization.
• Capability to drive an independent workstream in the context of a broader team project
• Comfort with ambiguous, ever-changing situations.
• Ability to break down and solve problems through quantitative thinking and analysis.
• Strong interpersonal and communication skills.
• Diplomacy and tactfulness
• Proactive at problem solving
• Analytical thinking
• Conviction to set smart objectives and drive delivery
• Attention to details
• Flexible and adaptive

Closing date for Applications: 17 May 2023