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AVI LIMITED is home to many of South Africa’s leading and best-loved brands. Listed on the Johannesburg Stock Exchange in the Food Products sector, and centred on the FMCG market, AVI’s extensive brand portfolio includes more than 50 brands. Our single-minded purpose is our brands growth and development. Our brands span a range of categories i...
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THE ROLE
An exciting opportunity exists for a SERVICE ENGINEER SYSTEMS at AVI LIMITED Financial Shared Services in Cape Town. The purpose of the role is to provide users guidance and first and second-line support by assisting in problem resolution. They are to provide a high quality technical and procedural assistance with all aspects of technology, both telephonically and via AVI’s call logging system.
Responsibilities include the ability to identify, research and resolve technical problems. To respond to telephone calls directly assigned to them, emails and in-person request for technical support. Take ownership of technical issues as well as resolve, document, track and monitor problems.
The Service Engineer (Systems) is tasked with complying with all of AVI’s policies and procedures associated with IT Service Management.
KEY PERFORMANCE AREAS:
MINIMUM REQUIREMENTS:
EXPERIENCE:
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CERTIFICATE:
TECHNICAL COMPETENCIES & KNOWLEDGE:
ADDITIONAL REQUIREMENTS:
COMPETENCIES:
Closing Date: 25 January 2021
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