Service Supervisor - Electrical (Port Elizabeth) at NOV

Job Description

We are seeking a Service Supervisor - Electrical. The role includes supervising through planning, leading, organizing and controlling the activities of the Services department employees. The ideal candidate will have a strong sense of Customer Focus and have experience within an Offshore, Automated or Industrial environment. Other duties include providing technical analysis to ascertain timelines and resource requirements for Customer quotation purposes and the monitoring and controlling of project costs.

DUTIES & RESPONSIBILITIES:

• Ability to remotely supervise multiple personnel and projects efficiently and effectively.
• Occasional travel globally as and when required.
• Provide technical analysis to ascertain timelines and resource requirements for customer quotation purposes.
• Utilise latest planning systems, and applications.
• Assign projects and tasks to appropriately levelled technical personnel based on discipline, competency, and experience.
• Communicate effectively with clients on project status both technically and commercially.
• Review and approval of technical and financial reporting.
• Provide feedback on products and system performance to stakeholders based on technical analysis. 
• Collaborate with key stakeholders to ensure project are completed on time, in budget and safely.
• Continual review and assessment of direct reports to ensure development goals are achieved.

QUALIFICATIONS:  

• Bachelor’s degree in related Technical, Commercial field or equivalent.

EXPERIENCE: 

• Minimum of 5 years’ experience in a technical capacity within an Offshore, automated or industrial environment with an additional minimum of 3 years’ experience in a leadership role with customer relationship management and employee development experience. Total minimum experience 8 years.
• Good technical knowledge relating to PLC software and hardware, HMI’s, closed loop control systems, motor control and electrical power systems.

SKILLS, TRAINING OR SPECIAL KNOWLEDGE:

• Ability to interpret engineering drawings/schematics.
• Computer literacy (including good command of Microsoft Office - Excel, Word and Outlook)