Service Technician - Mogalakwena at Epiroc

Main Responsibilities

• Provide specialized support on Epiroc machines systems including automation.
• Carry out scheduled services and breakdown repairs on Epiroc EDS equipment.
• Build strong, lasting relationships with our customers.
• Coaching Epiroc and Mine employees on how to operate, troubleshoot, and repair Epiroc autonomous and other equipment systems.
• Fault finding, performing root cause analysis, and, rectifying the issue.
• Market and promote Field Service work and other Aftermarket services and products to customers to support the business growth of the Aftermarket Department
• Participate in RCA initiatives to identify reoccurring failures and work together with the Product Company to find sustainable solutions.
• Participate in productivity and efficiency improvement projects.
• To take responsibility for the safe storage and maintenance of the company’s vehicles and equipment in your care.
• Work well in a team to drive a successful output that meets customer requirements.
• Liaise with Epiroc Product Company Engineering representatives to further develop our product.
• Be able to carry out set tests on behalf of the Product Company and report on results.
• Willingness to travel as and when required in the performance of your duties and training.
• Work standby
• Be able to work under pressure.
• Be involved in spare parts inquiries and on-site stocking activities where and when required.
• Develop maintenance practices for Epiroc equipment and customers aligned with automation.
• Report back to the manager on issues restricting Epiroc performance
• May be required to work shifts

 Experience requirements

• Technical knowledge of Epiroc Surface Rotary Blasthole Drills
• 2 years of mining experience
• Advanced RCS Troubleshooting Skills
• Trimble High Precision GPS Experience 
• Automation Implementation expertise will be advantageous.
• Proficient in troubleshooting all drill systems

Good interpersonal skills

• Computer Literate  
• Microsoft Office proficiency (Word, Excel, Outlook, and Powerpoint)
• Good planning and organizational skills
• Ability to work unsupervised at Epiroc standards
• Valid driver’s license

Educational requirements

• Grade 12 with a suitable trade qualification
• Technical Qualification, N4 and/orN5 and/or N6 or equivalent

Communication

• Submit comprehensive daily Site Reports.
• Timeously report on safety issues to relevant Epiroc and Customer personnel.
• Submit weekly machine performance report
• Formal email communication when required.
• Timeously respond to customer inquiries

Closing Date: 23rd, June 2022