Site Agent at Fidelity Services Group

Summary:

• The Site Agent actively collaborates with Operational Managers, Financial Administrators, and the Client to ensure strict compliance with contractual obligations, encompassing various aspects such as recruitment procedures, scheduling, and diligent monitoring of all training needs.

Experience, Requirements and Qualifications:

• Valid Grade 12 Certificate
• Advanced computer literacy and proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word etc.)
• Minimum of 2 years’ Site Agent experience.
• Medically fit.
• No Criminal Record.
• Valid driver’s license with own reliable transport.
• Residing in Secunda or surrounds or willing to relocate at own cost.

Personal Attributes:

• Demonstrates commitment to maintaining confidentiality and handling office matters with the utmost professionalism.
• Proven ability to consistently meet strict deadlines.
• Exhibit accuracy and meticulous attention to detail.
• Utilize highly methodical working methods.
• Exhibit a strong focus on attention to detail.
• Ability to engage professionally with stakeholders at all levels.
• Work effectively without direct supervision and perform well under pressure.
• Demonstrate strong verbal and written communication skills.
• Exemplify honesty and integrity in all professional interactions.
• Display punctuality and timeliness in meeting commitments.
• Build and maintain strong client relations.
• Earn trust through reliability and dependability.
• Effective time management skills.
• Take ownership and demonstrate accountability for assigned responsibilities.

Job Description: (Not totally inclusive)

• Identify and recruit new employees based on the Deployment plan and vacancies.
• Coordinate with relevant Managers to confirm recruitment requirements.
• Recruit officers with necessary competencies and qualifications.
• Maintain a database of CVs that meet minimum requirements.
• Conduct quality checks on CVs and present shortlisted candidates to Managers.
• Schedule interviews and perform pre-interview checks such as IMI and Crim Check.
• Screen potential candidates through the Sasol process.
• Arrange necessary inductions, medical exams, and training for successful candidates.
• Prepare employee files and submit required documentation for compliance.
• Facilitate the signing of contracts and explain leave policies and absenteeism.
• Communicate employee information and employment dates to the Client.
• Maintain compliance files, update file indexes, and archive terminated employee files.
• Ensure the validity and updating of Relievers' competencies.
• Report deviations from booked training and provide monthly reports to the Client.
• Address training requirements and book renewals in a timely manner.
• Obtain quotes, approvals, and required documentation for training sessions.
• Update attendance registers, submit training results and certificates for compliance.
• Assist with site removals, terminations, resignations, and uniform returns.
• Please note that additional roles and responsibilities may be assigned as necessary.

Deadline:18th July,2025