Site Agent at Fidelity Services Group

Job Purpose:

• The Site Agent actively collaborates with Contract Manager, Operational Manager, Administrators, and the Client to ensure strict compliance with contractual obligations, encompassing various aspects such as recruitment procedures, scheduling, and diligent monitoring of all training needs.

Experience, Requirements and Qualifications:

• Valid Grade 12/Matric Certificate.
• Minimum of 2 years’ Site Agent and Administration Experience within a Mining Industry.
• Advanced computer literacy and proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word etc.)
• Clear Criminal Record.
• Medically fit.
• Valid driver’s license with own reliable transport.
• Residing in Rustenburg or surrounding area.

Key Performance Areas: (Not totally inclusive)

• Identify and recruit new employees based on the Deployment plan and vacancies.
• Coordinate with relevant Managers to confirm recruitment requirements.
• Recruit officers with necessary competencies and qualifications.
• Maintain a database of CVs that meet minimum requirements.
• Conduct quality checks on CVs and present shortlisted candidates to Managers.
• Schedule interviews and perform pre-interview checks such as MIE Crim Checks.
• Screen potential candidates through the Sibanye process.
• Arrange necessary inductions, medical exams, and training for successful candidates.
• Prepare employee files and submit required documentation for compliance.
• Facilitate the signing of contracts and explain leave policies and absenteeism.
• Communicate employee information and employment dates to the Client.
• Maintain compliance files, update file indexes, and archive terminated employee files.
• Ensure the validity and updating of Relievers' competencies.
• Report deviations from booked training and provide monthly reports to the Client.
• Address training requirements and book renewals in a timely manner.
• Obtain quotes, approvals, and required documentation for training sessions.
• Update attendance registers, submit training results and certificates for compliance.
• Assist with site removals, terminations, resignations, and uniform returns.
• Please note that additional roles and responsibilities may be assigned as necessary.

Core Competencies:

• Demonstrates commitment to maintaining confidentiality and handling office matters with the utmost professionalism.
• Proven ability to consistently meet strict deadlines.
• Exhibit accuracy and meticulous attention to detail.
• Utilize highly methodical working methods.
• Ability to engage professionally with stakeholders at all levels.
• Work effectively without direct supervision and perform well under pressure.
• Exemplify honesty and integrity in all professional interactions.
• Effective time management skills.
• Take ownership and demonstrate accountability for assigned responsibilities.
• Teamwork.