Site Manager- Retail at Fidelity Services Group

Key areas of responsibility will include:

• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
• Ensuring the posting of Security Officers on site is done timeously.
• Training of Officers on site with the main focus on shrinkage prevention.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
• Identifying risks for possible stock losses and drafting action plans to prevent stock losses.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
• General management and supervision of security staff
• Ensuring that all HR related queries are dealt with promptly
• Investigating incidents and reporting on such.

Qualifications, experience and other competencies required:

• Matric certificate and should be Psira Grade A or B registered and accredited
• At least 5 years retail experience preferably having worked in a Retail Store.
• Experience as a Site Manager having managed a security compliment.
• Knowledge and experience in investigation techniques
• Knowledge of stock losses and shrinkage action plans.
• Staff management experience is required
• Computer literacy
• No criminal record.
• Sound planning, administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership and organisational skills as well as good interpersonal and communication skills are essential.
• Own reliable transport and valid Drivers Licence is required.
• Work day shift (Monday- Friday) and every alternate weekend.
• Must live in close proximity of the Midrand area.