Internal Sales Rep at Hire Resolve

Job Description

• Our client, a well-established and reputable organisation within the manufacturing sector, is seeking a driven and customer-focused Internal Sales Representative to join their dynamic team. This is an excellent opportunity for a sales professional who thrives in a fast-paced environment and is passionate about delivering exceptional service while driving revenue growth.

Key Responsibilities

• Manage and grow an existing customer portfolio while identifying new sales opportunities
• Process sales orders, quotations, and invoices accurately and timeously
• Build and maintain strong relationships with customers, ensuring high levels of client satisfaction
• Liaise closely with external sales representatives, production, and logistics teams to ensure seamless service delivery
• Follow up on leads, enquiries, and outstanding quotations
• Maintain up-to-date customer records on the internal system
• Handle customer queries, complaints, and after-sales support professionally and efficiently
• Achieve and exceed monthly sales targets

Requirements

• Proven experience in an internal sales or customer service role within the manufacturing or related industry
• Strong administrative and organisational skills
• Excellent communication and interpersonal abilities
• Proficiency in MS Office and internal sales/ERP systems
• Ability to work under pressure and manage multiple priorities
• Strong attention to detail and accuracy
• Grade 12 (additional sales or business-related qualification advantageous)