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Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and...
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Maintains the quality systems in conformance with internal policies (Ekaterra, ISO, Plant) and external requirements (customer, regulatory agency, registrar) including the development and improvement of GMP and HACCP plans
Develop department personnel and development of departmental quality goals. Key leader in continuous improvement programs for quality, safety, cost and service
Manages programs required for the control of nonconforming products, Product identification and traceability, laboratory methods and calibration, inspection and test systems, document and records control.
Reviews and approves procedures, work instructions, work standards, specifications, preventive and corrective actions. Works with external parties in identifying risks in innovations, trials and ensuring successful trial completion on all quality aspects.
Manage department spending & cost reduction projects.
Positively coordinates activities, supports quality team and extended team and provides area of expertise. Manages recalls and product incidents on site with GTM.
Identify top consumer, customer and CRQS continuous improvement projects to be developed and implemented with a multifunctional team
Quality Assurance - develop and implement appropriate verification programs and systems to manage product quality and minimize non-conformance
Manage dept personnel - develop departmental personnel to effectively execute the requirements of the quality system as they apply to the QA department. Set performance standards, provide feedback & follow up
Decision Making - Making technical decisionsthat involve risk assessment and compliance, which can affect both product costing and customer satisfaction
Developing Others - Develop training and communication programs in support of continuous improvement in of quality and safety. Develop appropriate technical skills within work group and general plant population
Technical Leadership - Design and implement elements of the quality system, obtain and communicate
technical information as appropriate to plant process and in support of operations improvement
Cost Management - Manage the cost of compliance with the cost of non-conformance constantly seeking
to find the least cost approach to assuring Ekaterra and Customer requirements are met. Develop budgets
for department and work to reduce costs.
Comply with Ekaterra Policies for SHE and Quality.
Tea laboratory & tasting - manage the creation of blends that comply with spec for blend recipe, organoleptic and
analytical analysis using prescribed test methodology. Ensure there’s enough blends for all tea types in line with
production plan and maintain two blends that are ready for blending in the file at all times.
Manage stock rotation (FIFO) during blends creation to eliminate the risk of stock aging on site
Manage the adherence to blend cost targets / forecast as agreed with finance and procurement team.
Maintain rework approval records and Include rework usage instructions to blend sheets according to GMP standards and rework procedure.
Prepare complaints samples and competitors sample for sensory evaluation as an when required.
Blending and rework process - oversee the blending & rework process audits on WIP, rework.
Advise whether blended tea can be released to packing lines.
Ensure shredded rework and addition is according to rework procedure / GMP requirement.
Ensure only approved rework is used and traceability is maintained.
KEY REQUIREMENTS:
Completed BSc/ BTech Degree
3-5 years QC Supervisory experience within a manufacturing or QA environment
Must have solid experience with HACCP, interpreting regulations, customer requirements, specifications and
develop quality systems aligned with GMP standards that are effective and workable within general plant capabilities
Proficient experience with process and package improvements and innovations that drive cost reduction
Strong leadership and management experience, budget and cost reduction and project management experience
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