Skills Trainer - Turn n Tender at Famous Brands

Main Outputs and Responsibilities for This Position

• Perform administrative work as and when required related to training role
• Assist in ensuring that Training Restaurants subscribe to the standards required for training
• Provide daily feedback to the business on previous day’s activities
• Assist with the FOH and BOH workshops and skills development
• Assist with Skills Assessments and documentation thereof of restaurant staff
• Provide ongoing in-store Training and Refresher Training
• Assist Franchise Managers with in-store training when requested (overnight when necessary)
• Do store visits to assist FM with practical coaching.  These store visits will encompass working hours as per operating times of specific restaurant including weekends
• Assist with Store Openings
• Assist in updating all training manuals with relevant information
• Updating training status on SharePoint
• Keep updated with Brand requirements and specifications
• Follow up post opening of new restaurants on the status and do refresher training where required
• Have weekly feedback meetings with the Operations Team in terms of status per outlet
• Compile monthly training calendar and schedule appointments accordingly
• Liaise with Administrator to make accommodation/travel bookings and follow up on vouchers to ensure travel is booked correctly
• Assist menu developer with new product development and training ahead of new menu launch

Requirements
Formal Education

• Minimum of Matric
• A related tertiary qualification would be an advantage  

Experience

• Minimum of 3 years’ experience in Food Service Industry