Snr Clerk: Meter Management: WASA20903 at City of Ekurhuleni

Closing Date : 2026-10-13

Minimum requirements:

• NQF4 or Matric and Computer Literate
• NQF5 or Cistomer Care Certificate
• 2 Years' experience in a similar environment

Core Responsibilities:

• Receive and capture consumer complaints on a management system
• Ensure the integrity and effective administration of the department’s delivery processes
• Update and circulate by-laws, tariffs, policies and relevant regulation through a filing system
• Take accountability for delivery of contracted work output within agreed parameters of SOPs, quality standards and service targets
• Plan and organise own work tasks and routine within area of work
• Ensure that completed work adhere to governance and legislative requirements
• Adhere to all Batho Pele principles
• Continuously assess own performance, seek timely feedback on contracted outputs and request training where appropriate
• Integrate new knowledge attained through formal and informal learning opportunities and apply in the execution of your role