Snr HR Business Partner: Consumer & Retail SA at DHL Supply Chain

Key Responsibilities:

• Provide coaching and development guidance to managers across countries.
• Promote employee development by challenging staff to improve matrix skills.
• Identify and implement initiatives to enhance profitability at the country level.
• Manage relationships with internal teams and external customers.
• Support Country and Business Unit (BU) Managers during contract renewals.
• Foster strong relationships with Distribution Centre Managers (DSCs) and external stakeholders.
• Implement initiatives to boost employee satisfaction, performance, retention, and communication.
• Offer HR input for new business ventures and renewals, developing an HR plan for execution.
• Lead and support the employee relations (ER) agenda, managing relationships with social partners.
• Manage people-related impacts of organizational changes like site openings, closures, and restructures.
• Deploy the DSC and local HR strategy.
• Oversee the annual performance and salary review process, ensuring alignment with group-wide processes.
• Use data and trend analysis to identify HR solutions that add value to the local business.
• Support managers in workforce planning, including organizational design, talent forecasting, and resourcing needs.
• Act as a coach to enhance management capabilities and compliance with company policies.
• Ensure the effective delivery of HR technology solutions.

Qualifications and Experience:

• HR Certification or equivalent qualification.
• Graduate degree with a business-related qualification.
• Strong understanding of supply chain operations and business dynamics.
• At least 5 years of experience in various HR-related roles.
• Exposure to all key HR processes, including Talent, Compensation & Benefits (C&B), and Employee/Industrial Relations (ER/IR).
• Experience in supply chain management and regional business operations.
• Proven track record in building relationships and driving organizational change projects.