Software Development Engineer at Hollard Insurance

Job Advert Summary    
This role is involved in all stages of the software development lifecycle of PetSure which incorporates gathering and analysing business requirements, reacting to outages, and facilitating the entire deployment process of software packages on the Underwriting platform. This role also collaborates with business stakeholders to refine, test and investigate programs to meet business needs as well as coordinate with third party vendors in the achievement of business and innovation initiatives

With a bachelor's degree and 3+ years of experience in a related field, the candidate will have and understanding and experience in standard concepts, practices, and methods within the specific field. This role relies on experience and judgment to reach the required objectives as well as a certain degree of creativity and latitude thinking

KEY RESPONSIBILITIES

• Understanding of PetSure’s environments, technology, and operating processes
• Work with existing Technical Lead and other teams to understand business requirements
• Coordinate the business change request to PetSure vendors
• Work on enhancements to existing systems and new projects by means of system configuration
• Facilitate the package deployment from lower environments to the production environment
• Development of detailed deployment procedures
• Configure, test, and implement business change requests
• Perform root cause analysis and provide recommendation to resolve system issues
• Collaborate with the onshore team to ensure SLAs are met
• Provide comprehensive support to internal customers; achieve resolution to outstanding problems or issues
• Compile timely, comprehensive and accurate documentation and or reports as requested
• Possess strong problem solving and decision-making skills while using good judgment
• Multi-task and change from one task to another without loss of efficiency or composure

Required Knowledge and Experience    
PRE-REQUISITE ATTRIBUTES

• 3+ year experience in a similar role
• To have at least a bachelor's degree in information technology, as well as broad experience with computer systems and applications or equivalent
• Background in both Business-As-Usual and Project based work

Desirable

• Agile delivery Scrum or variation using tools such as JIRA
• Experience working with an onshore team and multicultural environment is a plus
• Previous experience in fintech and/or Insurance industry

Educational Requirements    
Experienced in:

• CAL Programming
• Excellent understanding of SQL
• General Programming Skills
• Analysing Information
• Software Design
• Software Debugging
• Software Documentation
• Software Testing
• Problem Solving
• Teamwork
• Software Development Fundamentals
• Software Development Process
• Software Requirements

Closing Date: 19th, March 2022