Solution Specialist - Screen & Trommel Media at FLSmidth

Job scope

The Solution Specialist will be responsible for the Screen & Feeder Consumable Service Line within the region, identify business opportunities, generate leads and foster client relationship to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise for the Screen & Feeder Consumable Service Line.

Your responsibilities

• Manage the customers and their consumable throughout the product life cycle
• Assessing customer needs and recommend most suitable products/solutions
• Identify and develop new business in the region
• Provides feedback into the business regarding customer needs and market intelligence
• Maintain opportunities in the CRM system
• Monitor industry for updates and changes in the product landscape
• Be able to perform health checks on customers sites, review data and present feedback
• Work closely with product line, engineering and sales teams across FLS.
• Support development of specific marketing documents to place solutions primary benefits
• Self-driven and able to work with minimum supervision.
• Ability to support Proposal department on complex solutions.

What you bring

• Good communication skills, written and spoken.
• Deep product and competitors' knowledge to develop effective sales strategies and objection-handling techniques
• Capable to communicate complex concepts to customers in simple terms
• Able to travel up to 75%, domestic and international travel.
• Must be physically able to climb onto structures and stairs in industrial plants and mines.
• College degree or equivalent experience. 
• Minimum 5 years of experience within the mining/industrial industry.  Specific experience with heavy industrial products and/or systems is a plus.
• Minimum 3 years of experience with screen media consumable product. 
• Mechanical Background, able to read and understand Mechanical drawings