Solutions Engineer at Acronis

WHAT YOU'LL DO

• Analyze prospective partners’ and customers’ business requirements, go-to-market strategy, security, audit, retention, and other policies associated with the protection or transfer of the data
• Acting as the technical point of contact and a trusted advisor for our prospects and clients, you will be responsible for designing the target architecture, as well as demonstrating and communicating the value of our solutions for prospects and customers' use cases.
• Facilitating and managing customer evaluations and proof of concept activities for Acronis’ solutions, as well as performing technical troubleshooting to achieve technical win during the pre-sales process.
• Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel partners
• Gather technical requirements, develop cost-effective designs and solutions, and present them in front of our prospects; develop responses to RFIs & RFPs.
• Identify needs to integrate MSPs RMM platforms with our Acronis
• Support existing channel and cloud partners on technical queries
• Assist during the technical integration and work closely with cross-functional teams
• Understand complex customer needs and develop innovative solutions

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

• At least 3 years in a Solution/Sales Engineering role in B2B software: cybersecurity and/or workforce management
• BS in computer science, electrical engineering, and technical consulting or equivalent.
• Experience in designing IT architecture for data centers, as well as backup, disaster recovery, and storage solutions.
• Security experiences in one or more of the following areas: Antivirus / Ransomware Protection; Patch Management; Vulnerability Assessment; EDR/XDR; Data Loss Prevention (DLP); Network Security
• Proficient in Microsoft Operating Systems, with additional knowledge in Linux or other operating systems being advantageous.
• Experience in establishing high-level customer relationships and actively working on the customer/reseller/service provider side with the respective interface