Specialist Administrator at FNZ Group

About the Job

Skills and Experience

• Minimum of 5 years working experience within an administrative environment. Experience in a financial environment an advantage.
• Knowledge/Experience of the Unit Trust industry, Investment Industry or Financial Services Industry preferable
• Previous leadership experience or demonstrated leadership potential

Technical / Special Requirements:

• Detailed knowledge of the LOB and workflow systems (Silica and AWD systems preferable)
• Detailed knowledge of funds administered and the processes surrounding them – especially the exceptions to standard process, and the differences per client
• Understanding project methodology and SDLC
• Basic understanding of data base tables
• Basic SQL knowledge and writing ad hoc queries

Educational Requirements:

• Minimum Matric
• Undergraduate degree preferable
• Industry related qualifications an advantage

Key Accountabilities

• Trend analysis of queries raised and processing errors.
• Suggest solutions to problem areas – initiate and manage change controls
• Lead business representative on projects impacting the team
• Lead business tester of monthly bulk runs
• Lead business tester of application changes
• Provide adhoc and regular training to new and existing employees
• Compile training notes
• Assist team members on the capture of new instructions and/or backdates where necessary
• Devise and implement control measures/procedures where necessary
• Perform work of the team as a back up
• Facilitate and manage workshops
• Log and manage enhancements and project requests
• Owner of the team’s Business Continuity Process
• Authorization of backdates
• Handling of escalations
• Technical analysis of pricing errors and business initiatives
• Quarterly SARB reporting
• Daily fund pricing , reconciliation and units in issue
• Capture and reconciliation of quarterly Income Distributions

Personality and Attributes

• Integrity
• Excellent communication and interpersonal skills
• Ability to self-motivate and use initiative
• Ability to work in a stressful environment
• Excellent organizational skills
• Highly analytical – lateral thinker and strong problem solving skills
• Time management skills
• High degree of accuracy/attention to detail
• Deadline driven, copes under pressure
• Emotional maturity
• Adaptable and versatile to change
• High client centricity, and the ability to deliver to multiple clients
• Numerate
• Ability to work independently.
• Able to facilitate workshops and meetings
• Ability to work within a team as well as contribute towards its success.
• Flexibility to work additional hours when required.