Specialist: Business Analysis (Menlyn) at Assupol

Description
Duties & Responsibilities:

• Business Relationship Management (BRM)
• Determine relative priority for Change Requests per department.
• Communicate with business leadership to evaluate joint initiatives and proposals to see how they align with established roadmaps and business priorities.
• Ensure joint initiatives are set up for success and aligned with the corporate strategy.
• Be the liaison between the business units, technology teams and support teams.
• Communicate and provide feedback to relevant stakeholders and project manager regarding risks, dependencies and assumptions.
• Contribute, generally, as a member of the project delivery team to the successful delivery of approved project outputs
• Business Impact Assessment (BIA)
• Determine high level requirements, business drivers and a rough sizing of projects.
• Identify business areas which will be impacted by implementation.
• Each area identified may need to address changes to its people, processes and technology.
• Identify a set of stakeholders that need to be involved in creating and validating business requirements.
• Business Requirement Specification (BRS)
• Compile elicit requirements using interviews (one-on-ones), document analysis, requirements workshops (JAD Sessions), surveys, site visits (sitting with users), use cases, scenarios, business analysis, task, process and workflow analysis.
• Acquire a good understanding of the business and current relevant processes with associated benefits, limitations and faults as well as the impact on other processes and applications.
• Document the Business Requirements Specifications (BRS) (which may include business processes, user stories, workflow diagrams, etc).
• Review the BRS with the client, using appropriate formats such as presentations and walk-through discussions.
• Obtain sign-off on BRS from relevant stakeholders.
• Break the work into features and sequence it onto the various product backlogs.
• Maintain project documentation on Confluence.
• Ensure all standards and quality of documentation is adhered to, and follow the process of business sign-off at each stage of the life-cycle.
• User Acceptance Testing (UAT) Preparation
• Prepare and plan testing.
• Conduct user acceptance testing on basis of requirements.
• Once business (super users) proceed to UAT, handle client queries and do analysis on errors (if required).
• Refer errors back to development team, and maintain logging and documentation aspects.
• Validate and verify the test results obtained by others in the team.
• Once testing is complete, obtain client sign-off on testing.
• Innovation and Design Thinking
• Generate ideas within a collaborative environment using a range of BA techniques.
• Drive to maximize efficiencies and mission execution (business analysis as a service is not only needed but it is an equally critical component in the orchestration and the delivery of value back to business).
• Provide recommendations for technology improvements (e.g., existing application platforms, digital transformation, smart applications, tracking and fraud database management, or monitoring, response, and data analysis).
• Identify needs and opportunities and communicate them to the BA centre of excellence.
• Engage and participate with technology innovators (Fintech, InsurTech, etc.) to bring proposed solutions to scale.
• Be actively involved in the industry forums by attending conferences, workshops and webinars

Requirements
Formal Education:

• IT related degree/diploma
• Dip.BA (FTI or relevant)

Experience:

• 5 years’ experience in Business Analysis
• 2 years’ experience in IT Development
• 3 years’ experience in working in a Project driven environment
• Experience in an Agile environment is essential