Specialist - Contract Management.Corporate Services at MTN

Job Description

Context (Global influences, environmental / industry demands, organisational mission etc.)

• Create and conclude standardized agreements for designated MTN business units and negotiating same under the supervision of the Senior Manager Commercial Legal dedicated to the designated business unit.
• Provide legal support for the Products environment in the development of product terms and conditions and ad hoc Legal requirements from the designated business unit.
• Monitor execution of contract milestones as stipulated in various agreements.
• Monitor contract life cycle and ensure that expiring contracts are renewed on time before they expire, where applicable. 
• Provide inputs into agreement models for the designated business units such as requested from time to time by the responsible Senior Manager: Commercial Legal.
• Legal and contract support for Ad Hoc projects for the designated business units
• Protect MTN against Legal risk by identifying and highlighting risks to appropriate stakeholders within business such as Legal, Management and/or Executive Management.

Responsibilities

Key Accountabilities:

• Responsible for creating, negotiating and concluding of Customer Agreements
• Preparing the required standard contracts once instruction received from the respective business area.
• Providing contract support to the designated business units.
• Analyse contract issues and legal risk once contract negotiations ensue and liaise with the different internal business units/stakeholders (including Senior Manager: Commercial Legal) to mitigate the legal risk or to provide business feedback to the Customer or service provider.
• Drive the finalisation and conclusion of agreements once it has been provided to the Customer or service provider and escalate to responsible Senior Manager: Commercial Legal where necessary.
• Report on Agreements status on a monthly basis
• Create and maintain relationships with suppliers and serve as the singular point of contact for matters concerning contracts.
• Maintain records for correspondence and documentation in relation to established contracts and those in progress.
• Communicate and present information to stakeholders about all contract-related matters.
• Monitor contracts and move forward with close-out, extension or renewal according to what’s best for the company.
• Solve any contract-related problems that may arise with other parties and internally with the company itself.
• Developing and/or amending contract management processes, guidelines and governance frameworks reporting,
• Liaising with suppliers/business partners to drive performance and compliance with key performance indicators and service level agreements,
• Providing contract management and administration functions to support the delivery of project/command objectives.

Responsible for all EBU Fixed Line Tender reviews and support

• Attend to all NDA requirements attached to tenders received ensuring the proper policies are followed in terms of NDA’s and escalate in
• time where the opportunity might be at risk due to policy.
• Liaise with all appropriate internal stakeholders in order to address all Legal and contract issues relating to the tenders.
• Escalate or advise if deadlines are not achievable for appropriate action to be taken.

Establishes appropriate relationships with internal stakeholders in the various business units in order to conclude agreements.

• Build strong long-term relationships with various stakeholders in the different business units who impacts on contracting to ensure proper support and feedback in the contract negotiation phase.
• Develop a proper high-level understanding of the environment and technologies and appropriate agreement structures in order to provide general contract/legal advice on the proper contracting models to be followed.
• Provide inputs ii terms of processes which can be enhanced in order to conclude contracts in a speedy and efficient way.
• Report on all matters where proper policy has not been followed

Context: 

• Highly sensitive and confidential nature of work undertaken - requires stringent legal regulation.
• Exposure to corporate and government entities
• New business development and growing need for the provision of legal and risk related advice
• Regulatory environment (collaboration with regulatory advisors)
• Competition laws
• Changes in corporate behavior
• Rapid growth of the company
• Rapid growth of product and services
• Insurance environment, within and outside of SA
• More than 80% of a company’s business relationships governed by contracts

Key Performance Areas:

• reporting
• Prepare monthly reports for submission to management.
• Report on potential commercial risks that could arise and the appropriate mitigation plan developed

Customer Satisfaction

• Build and maintain solid relationships with all customers – internal and external.
• Understand customer needs and requirements and tailor service delivery accordingly.
• Ensure customer needs and requirements are satisfied by employing the appropriate systems, processes and procedures
• Adopt a proactive approach to prevent problems from arising in the future.
• Identify trends and patterns pertaining to customer requests and needs and filter this information appropriately to continually improve all aspects of service delivery. 

Creativities: (improvement/innovation inherent)

• Identify trends and standards to recommend improvements on current contracts
• Look for creative ways to minimize risk 
• Look for ways to close a deal and mitigate “deal breakers”
• Continuous development and improvement of standard documentation and processes – i.e. looking at efficiencies and streamlining.
• Proactive research and speedy communication of results and recommendations to the relevant areas to build a competitive advantage
• Negotiate best possible deals in line with business strategies.
• Network extensively and build and maintain relationships (internal and external)
• Proactively encourage and maintain relationships
• Communicate actively and effectively resolving any potential conflicts that may arise
• Build professionalism, loyalty and commitment to the organization

Qualifications

Job Requirements (Education, Experience and Competencies)

Education:

• LLB

Experience:

• Min of 3 years of commercial drafting experience in a reputable law firm or as a proprietor
• Experience in telecommunications advantageous
• Commercial / technical and/or further legal qualification will be an advantage
• Experience in handling and negotiating.

Apply Before 08/15/2025