Specialist ERP Human Resources (HR) - Johannesburg at South32

ABOUT THE ROLE:

This role is a permanent full-time position.

• Specialist ERP Human Resources (HR) is one of several that act as the end-to-end Functional and Technical custodian of the applicable ERP product suite.  With a customer success centric mindset, the Specialist ERP (HR) will oversee and manage all execution within the platform for their domain of accountability.

Other key responsibilities include, but aren’t limited to:

•  Contribute to the development of the ERP Platform SuccessFactors/HCM Roadmap and Technology Plans;
•  Assist with identifying areas of cost and productivity improvement and contribute ideas to the planning process;
•  Assist with the establishment and governance of the ERP Platform practices and processes in collaboration with suppliers and the broader Platform Teams;
•  Ensure effective and efficient delivery of ERP HR services and solutions to the Functions and Operations and take responsibility for the support of all applicable ERP activities;
•  Ensure interactions for both producers and consumers of ERP SuccessFactors/HCM services are clearly articulated and adhered to;
•  Ensure service level requirements of the ERP Platform are clearly articulated and managed;
•  Manage and monitor SuccessFactors/HCM activities including incidents, change requests and escalations;
•  Maintain a strong awareness of business processes that the ERP HR Platform supports and seek to continuously collaborate with Business representatives improve the processes while minimising disruption. 

ABOUT YOU:

You will have experience and demonstrate capability in the following:

•  Demonstrated experience in forming and maintaining SuccessFactors/HCM ERP practices, framework and processes;
•  Knowledgeable around SuccessFactors/HCM with proven experience (more than 5 years);
•  Deep technical skills and knowledge of FI/CO ERP practices and lifecycle (more than 5 years of experience);
•  Ability to strike a balance between customer needs and technical capability;
•  Strong experience of working alongside vendors. 

Qualifications for this role are:

•  Degree or equal relevant qualification (BTech, Degree etc) and Relevant certification (SAP HR Certification);
•       Relevant certification (SAP / ERP Certification).