Specialist – Mass Market Business Development - Centurion at Telkom

Core Description    

• Implement the Mass Market sales strategy, aligned to business plan expectations, and in consultation with relevant stakeholders to ensure revenue growth and customer retention. Identify trends and customer needs and build a short, medium and/or long-term sales pipeline in accordance with targets. Manage strategic customer accounts and nurture relationships for the purposes of serving customer requirements and growing account revenues.

Competencies    
Core Functional Knowledge/ Skills

• Telkom Procedures; Business Processes; Marketing; Management Tools; Performance Analysis; Telkom Policies; Market Trends; Business Management; Telecommunication; Market Forces; Telecoms Regulatory; Environment; Business Acumen; Telkom Solutions, Offers, Product & Services; Presentation Techniques; Team Management; Conflict Management; Communicating; Project Management; Decision Making; Problem Solving; Conceptual Ability; Information Capacity; Motivational Capacity; Creativity; Report Writing technique

Competencies (Behaviour)

• Business Orientated; Decisive; Open Mindedness; Proactive; Customer Focus; Supportive

Job Responsibilities    

• Establish clear tactical plans to implement the sales strategy to grow Openserve Mass Market revenue and ARPU, retention targets, new market development and market penetration, in line with the business plan targets and market share aspirations
• Develop ISP account plans for strategic clients to strengthen relationships to enable revenue retention management and business growth forecasting.
• Proactive analysis of industry trends, customer requirements and technological changes to influence product value proposition whilst regularly assessing alignment to Openserve business and commercial strategy
• Manage pipeline for specific propositions, influence internal and external stakeholders /decision-makers, screen potential business opportunities, identify bundles to drive BB growth, select deals in line with solutions offering where applicable, and facilitate pitch logistics

Required Certification    

• None 

Qualifications    

• Relevant 3-year Degree/ Diploma (NQF level 6) in preferably Marketing, Business Management or related field

Experience    

• 5 Years' experience in Marketing/ ICT / business strategy and/or analysis/ Technical Product Development, of which 2 years should be customer facing or have involved consulting to an external Marketing environment
• Special Requirements    
• Valid driver’s licence
• Work long hours
• Willing to travel