Specialist: Network & Security Operation at Road Accident Fund

Key Performance Areas

Network Planning, Design and Administration

• Plan and maintain connection to/ from different sites (WAN).
• Plan and maintain LAN within a Branch.
• Plan and maintain backup links.
• Plan and design new branches and offices.
• Design and implement remote access solutions.

Network Installation/ Configuration

• Installation of Network Equipment (Cabinets, routers, switches).
• Installation of RAS networking.
• Installation of wireless networking.
• Installation of network software Firmware).
• Setup of network management server (adding/ removing of network items on management database).
• Setup of QOS (quality of service) on links using layer for switching.

Network Maintenance

• Resolve network crisis as they occur (Breakdowns).
• Upgrade network (Equipment and upgrade).
• Optimitize network.
• Analyse network traffic.

Network Monitoring

• Monitor WAN/LAN (links, usage, updown times, availability).
• Engage network providers when the network lines are down.
• Monitor internet Links.
• Monitor backup links.
• Monitor network traffic.
• Monitor Firewall logs.

Network Uptime and Availability

• Implement and maintain network redundancy and virtualization.
• Ensure network components and configuration information is backed up regularly.
• Ensure sufficient capacity and forecasting.

Firewall Infrastructure Security Related Services

• Manage and configure Firewall and all Infrastructure security tools.
• Activate firewall logs on the firewall tools and extract them for further analysis by ICT Security team.
• Identify unused firewall rules for cleanup.
• Install and configure network security infrastructure devices.

Ensure that Change Management and Governance Processes are Adhered To

• Adhere to the IT change management methodology for RAF.
• Develop test plans for the proposed solution.
• Implement network changes in line with best practices and set policies/ standards/ procedures
• Monitor and report any discrepancies on the network implemented changes.

Policy Review and Implementation

• Contribute to developing and implementing departmental policy, standards & procedures, and processes.
• Keep up to date with effective policy and practice execution strategies.

Stakeholder Management

• Facilitate and manage communication with relevant internal and external stakeholders and proactively and progressively manage the relationships.
• Communicate with all levels of stakeholder contact.
• Represent the Fund in relevant external activities and events.

Reporting

• Track and prepare the project status report on the progress of the implementation of reporting requirements.
• Analyse the incidents and assist network administrator to prepare incident analysis report.

Qualifications and Experience

• Bachelor’s Degree/Advanced Diploma in Information Technology related qualification.
• Certified Cisco Network Professional (CCNP).
• Certified Cisco Security Professional (CCSP).
• Certified Operational framework like ITIL v4 process.
• Cisco Certified Internetwork Expert (CCIE) is an added advantage.
• Relevant 5 - 7 years’ experience in Networking and Security environment.
• Experience in Cisco firewall implementation and management.
• Experience in full implementation of secure corporate network.
• Experience in deployment of Cloud platform network services i.e. SDWAN is an added advantage.
• Extensive knowledge of network configuration, routing, switching, data communications and network tools.
• Experience in identification of network related weaknesses or inefficiencies.
• Expertise in securing computer network by enforcing policies and defining monitoring methods and access.
• Experience in network capacity management and forecasting.