Specialist: Payroll at BMW Group South Africa

Team Management

• Give disciplinary direction to team members, holding regular 1:1s and providing input into the annual performance review.
• Manage any performance issues within the team and provide and monitor development plans for employees where appropriate.
• Train, induct and support new team members.
• Ensure consistent and regular communications to own team to ensure key information and expectations are understood.
• Working with the Payroll Steerer who will provide the team with functional direction, ensure that Payroll is completed accurately and on time each month.

Service Provision

• Responsible to ensure a high quality, professional Payroll & Benefits service to all South African entities.
• Ensure that where an issue or error is found in the Payroll & Benefits team that a systemic fix is found, implemented and documented to prevent reoccurrence.
• Ensure that all responsibilities within the Payroll & Benefits team (Project deadlines, delivery deadlines, outstanding issues, communications etc) are brought to closure swiftly.

Monitoring SLA

• Monitor accuracy of Payroll to ensure that all payroll data is accurate as dictated by BMW Group guidelines and policies as well as relevant employment legislation.
• Uses reporting system to monitor team statistics.
• Reports on SLA. Uses results to prepare management dashboards.

Provider Management

• Ensure that services provided are covered under agreement.
• Hold regular review sessions to ensure providers are delivering on service agreements
• Where service is not being delivered escalate to Head of Service/Purchasing as required.
• Set and monitor external service provider KPIs and SLA deliverables on a quarterly basis.

Adherence to internal guidelines

• Ensure that purchasing processes are followed by the Payroll & Benefits team.
• Ensure all relevant Purchase Orders are raised correctly, on time and meeting BMW guidelines.

Payroll Run.

• Ensure that all payroll activities are carried out as per business requirements meeting all deadlines.

Compliance

• Understand and comply with all relevant tax and social security legislation.

Technical Expertise

• Have a complete overview in area of expertise i.e. Payroll for all South African sites and be able to provide support and guidance.
• Provide technical expertise to HRM and internal departments to ensure consistent adherence to guidelines and policies.
• Act as point of contact for operational escalations
• Deal with escalations from HRM and Trade Union where the team have been unable to respond effectively, or which have resulted in significant/multiple escalations.

System Changes

• Take ownership for investigating, analysing and raising the required tickets within area of expertise.
• Correctly raise JIRA stories providing all required documentation.
• Follow change through to testing.
• Ensure relevant business and system documentation is completed.
• Attend relevant circles and working groups
• Act on behalf of the team as the nominated expert.
• Promote better ways of working
• Pro-actively look at ways to drive change within the team through simplification, standardisation and automation.

Education:

• Relevant tertiary degree or equivalent payroll qualification.
• Ideally CIPP qualified or equivalent.
• Work experience, Leadership experience:
• At least 2 years of SAP HR experience.
• At least 5 years South Africa Payroll experience.
• Minimum of 5 years Payroll / Benefits / Time Experience.
• Extensive payroll management experience.

Additional skills: special skills / technical ability etc:

• Strong analytical skills and organized in a problem-solving environment.
• Excellent communication (written and oral) and interpersonal skills.
• Attention to details, precision oriented.                                                                                           
• Strong Excel skills.                                                                                                                   
• Knowledge of BMW HR processes, policies, instruments and systems.
• Experience of working both cross-function and/or internationally.
• Ability to work independently and able to adopt a proactive approach.
• Membership of Professional Institution (e.g. CIPP) is desirable.