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Vodacom Group Limited (Vodacom) is an African mobile communications company providing voice, messaging, data and converged services to over 61 million customers. From its roots in South Africa, Vodacom has grown its operations to include networks in Tanzania, the Democratic Republic of Congo, Mozambique, and Lesotho and provides business services to customer...
Role Purpose:
The Specialist: Solution Architect position is based within the Technology Business Unit.
The Solution Architect is responsible for interpreting business requirements and producing system designs in Vodacom’s Contact Centre environment. This role will also assist with implementing projects and configuration changes as well as providing consulting to team members and other business users.
Your responsibilities will include:
The ideal candidate for this role will have:
In addition to the above, you will also have:
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