Specialist: Systems Backup and Business Continuity - (1892) at University of the Western Cape/Universiteit van Wes-Kaapland

The Key Responsibilities of the incumbent include but are not limited to:

• Assume primary responsibility for the backups, restores, business continuity systems and functions,
• Ensure backup, and business continuity systems are optimally operated by application of sound best practices, maintenance, operational and administration tasks,
• Contribute to developing technology standards and best practices for backup and business continuity environments,
• Contribute to the team in analysing technology industry and market trends, and determining potential impact upon the enterprise,
• Be familiar with legislation and implementing best practices to manage retention and expunging of data,
• The role provides 3rd level troubleshooting services in order to quickly investigate, diagnose, resolve, recover and document incidents relating to backups, backup infrastructure and system environments,
• Plan, implement, maintain and control backup and recovery procedures,
• Control that these procedures are updated and executed regularly,
• Test that these procedures perform their functions correctly,
• Maintain archived data on tape. Change, manage and test backup media (tapes),
• Monitoring, repairing, reporting and other day-to-day tasks associated with maintaining backup resources in an optimal fashion,
• Respond to and resolve storage access problems, retrieval issues, backup device status, and other issues,
• Adhere to ITIL procedures for storage change management, CMDB accuracy, problem management and incident management,
• Install and configure new and existing backup devices and corresponding software,
• Collaborate with other team members in capacity planning and provisioning for future backup requirements,
• Monitor and troubleshoot backup device status,
• Perform recovery (restores) as required,
• Work closely with the datacentre Infrastructure team.

Minimum Education and Experience required:

• A NQF level 7 or higher qualification with three years Backup/business continuity/disaster recovery experience in a datacentre environment,

or

• Senior Certificate (with Bachelors pass) and relevant accredited (industry recognised) professional certification/s in Backup/business continuity/disaster recovery with demonstrated 5 years’ experience in a datacentre environment at a large organisation or educational institution.

Minimum competencies required:

• Critical thinking and problem-solving skills,
• Ability to work across interdisciplinary teams,
• Ability to analyse and resolve problems swiftly using a range of diagnostic tools and techniques,
• Ability to adapt to new technologies,
• Ability to adapt to best practice frameworks to secure ensure Business Continuity over a range of scenarios,
• Ability to create and maintain technical documentation, policies and processes as related to the backup and BC environment.