Store Specialist: Visuals/Visual Merchandiser, /Store Presentation Specialist at Woolworths

Introduction

• To deliver exceptional customer service by creating visual displays with high impact and using the store as a marketing vehicle, thereby increasing sales.

Job description

• Demonstrate customer service
• Greets, smiles and acknowledges customers
• Displays a friendly and helpful attitude when interacting with both internal and external customers
• Answers the ‘window calls’ promptly and removes any item needed for a customer from a visual in a professional manner
• Replaces removed item by correctly selecting, steaming and redressing the item which has been removed
• Applies visual merchandising skills
• Selects merchandise and displays it in a way that is in line with our brand values and the current direction given from H/O
• Dresses windows, visuals and cameos in a way that has impact and encourage sales
• Demonstrates a clear understanding of the correct use of colour in order to create an impact in visuals
• Manages time effectively
• Works efficiently and effectively allowing enough time to spend on each visual in order to apply attention to detail
• Plans day to ensure that all tasks are achieved
• Demonstrates product knowledge and standards
• Understands what the current fashion trends are by reading magazines and is aware of the competitor activity
• Styles wigs competently
• Understands and applies the policy of ‘no pins’ in kids
• Adheres to shop-keeping disciplines
• Understands the lifestyle and current policy of the department that is being worked in
• Does daily house-keeping and checks visuals and windows throughout the day
• Dresses models and handles all equipment and props with care to avoid breakages
• Maintains all visual equipment to minimise breakages
• Minimises shrinkage
• Reporting acts of dishonesty related to shrinkage and fraud to your line manager or shrinkage hotline
• Minimises spoilage of products
• Ensure back areas are tidy
• Maintains all merchandise to minimise shrinkage
• Demonstrates personal leadership
• Demonstrates self-discipline with regards to attendance, dress code, hygiene and time-keeping
• Attends/is informed of the game plan/team meeting to know the day’s focus

Minimum requirements

• Grade 12 or Equivalent NQF level
• Able and flexible to work different shifts
• 1 years visual, retail experience