Supervisor at Fidelity Services Group

• The above position is vacant at our Vanderbijlpark Branch. The main purpose of the position is to ensure the posting of Security officers, that all site-specific security requirements are adhered to and that the client’s needs are always efficiently and professionally met.

Minimum Requirements:

• Matric certificate, PSIRA Grade B registration and accreditation.
• Strong retail background
• Supervision experience
• Computer literacy on Microsoft Programs.
• Strong reporting writing skills
• Strong administrative skills

Key Performance Areas: (not totally inclusive):

• Maintaining good relations between Fidelity Security Services and the client about security services rendered.
• Ensuring the posting of Security Officers are done timeously.
• Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
• Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
• General management and supervision of security staff.
• Investigating incidents and submitting relevant weekly/monthly incident reports to Management.

Other personality attributes:

• Ability to meet strict deadlines.
• Frienh pdly and polite.
• High methodical working methods are required.
• Attention to details.
• Ability to liaise professionally witersonnel at all levels.
• Ability to work without supervision and under pressure.

Core Competencies:

• Strong planning skills
• Leadership skills
• Organizational skills
• Good interpersonal skills
• Communication skills