Supervisor: Insurance at Ackermans

• We've got an exciting brand new opportunity as Supervisor: Insurance. If you're passionate about all-things Finance, this opportunity may just be for you!
• This role is responsible for overseeing the insurance portfolio ensuring the accurate and timely monthly logging and accounting of all insurance transactions. The incumbent will ensure that the claims register reconciles with the claims management system, resolve all related queries, maintain the accuracy and completeness of claim finalisation.
• The role further includes managing, coaching, and developing the team reporting into this position, while driving operational efficiency and continuous improvement within the department.
• We're a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

Key responsibilities:

Administration and Reporting

• Oversee the administration and claim processing by insurance clerks.
• Ensure accuracy of the claim register compared to claims logged by stores.
• Assist with the finalising claims internally and submit to brokers for oversight.
• Ensure that escalated claims are attended to timeously.
• Compile and submit monthly insurance stats to Operations team.
• Ensure the completeness of the stats provided, based on approved claims in Synergy.

Journals and Reconciliations

• Review and approve insurance journals for expenses ad aggregate account
• Review insurance reconciliations
• Review and approve insurance accruals
• Ensure reconciling items are resolved by responsible Clerk.

Procurement

• Approve quotes and invoices relating to insurance claims
• Ensure all invoices are captured and approved
• Liaise with business partners to ensure that invoices are not missed or duplicated

Team management

• Ensure that all performance management processes are completed and submitted as required by the business
• Provide regular feedback on performance
• Partner with HR to ensure recruitment processes are followed.
• Provide and facilitate training and onboarding of new Insurance Clerks
• Identify opportunities to develop and upskill Phadimas.

Experience required:

Essential:

• 2- 3 years’ experience in financial administration, including reconciliations
• Experience working across different business units and divisions

Preferred:

• Experience within the retail business environment
• Experience in people management

Qualification required:

Essential:

• National Diploma in Finance / Accounting or similar
• Relevant Tertiary Qualification (Financial Diploma / Degree)

Preferred:

• Bachelors Degree in Finance / Accounting or similar

Knowledge required:

• Solid knowledge and understanding of accounting principles, procedures and application
• Strong administration knowledge and ability
• Strong financial systems knowledge

Skills required:

• The ability to investigate exceptions, anomalies and discrepancies
• Excellent communication both written and verbal.
• Good interpersonal skills
• Critical thinking and ability to problem solve independently
• Deadline Driven
• Ability to work independently as well as in a team
• Ability to work under pressure
• Attention to detail