Support Analyst at MRI Software

We are currently looking for a Software Support Analyst, with experience of Oracle PL/SQL. This opportunity is within our Support Services team, as a Support Analyst you will provide help desk services to a whole range of MRI software solutions.

You will have the opportunity to analyse complex software issues, engage with our impressive client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range of questions and technical issues.

Requirements:

• SQL experience
• Creative and curious troubleshooter
• Good organisation and time management skills
• Strong communication skills with the ability to confidently articulate technical concepts