For the past 50 years, KFC Mzansi has brought you the great tasting chicken you know and love.
The Colonel was all about doing things the right way, his perfectly crafted Original Recipe chicken and its secret recipe of 11 herbs and spices has become famous all over the world, and today we have over 900 restaurants across South Africa, all here to serve you.
We are part of Yum! Brands who is focused on building KFC, Pizza Hut, Taco Bell, and The Habit Burger Grill to be the world’s most loved, trusted and fastest growing restaurant brands.
Read more about this company
Monitoring/tracking of restaurant procedures / activities and ad hoc requests regarding company investigations
Daily reporting of occurrences.
Reporting of irregular activities.Communicating with managersInvestigating reports / incidents / tip offs Response on system / email / report.Reporting of issues to the relevant departmentThe monitoring of cameras and reporting on what is recorded.
Requirements
Prior supervisory experience in the QSR Industry - KFCEnglish ProficiencyNumeracy Proficiency 1Grade B PSIRA Certificate is an advantage, but not a requirement.Relevant work experience.
Knowledge of Company Rules & Regulations.Computer Literacy – MS Office, specifically excelAbility to read reports and identify areas of concern that require investigationDC Leading a Restaurant (LAR) Certified
Minimum of 12 months in an ARM Role.ARM Certified + Individual Development Plan (IDP) in placeA clear criminal record, control room environment experience
Grade 12 NQF Level 4 and preferably a suitably related tertiary qualificationA passion for product quality and the customer service experience, pride in the KFC Brand!